Basecamp Review


Six pillars of task management

Basecamp utilizes their six pillars of task management which involve team chat, message boards, to-dos, scheduling, check-ins, and file sharing. These are all handled in a simple user interface that clients love.


Bottom Line

After finishing all of our research, I have to say that I fell in love with the vibe of this company. They offer upfront pricing with no hidden fees and no cancellation penalties. The customer is unmistakably their number one priority.

The most notable features include a smooth, speedy interface that is free of bugs. Their dashboard layout naturally compresses projects and tasks into their simple structure for your team to devour. Clients are always impressed with the speed and reliability of this tool – no more lost work!

Upon signing up for the free trial, Basecamp immediately provides you with a filled out sample “Basecamp” (aka project) to play around with and provides a very informative and clear tutorial. The dashboard layout is a visual representation of their six core features laid out in tiles. These six pillars are a great way to organize your projects, however, the layout feels less professional other options we tested with an overall playful feel.

  • Campfires – chat/discussion area for the whole group to stay up-to-date
  • Message Board – centralized personal chat/update area for all the tasks you are a part of
  • To dos – your personal checklist
  • Schedule – your personal calendar
  • Automatic Check-ins – a place to provide updates about what you have accomplished
  • Docs & Files – Where all task-related files are stored

The biggest drawbacks are the lack of important features necessary for any larger/growing companies, no customizations, dated website, and no “project” management tools such as time tracking or budgeting.

Basecamp 3 offers unlimited users and projects with any pricing model – no more paying for adding to your team. Clients love Basecamp’s no-surprise price tiers without upsells or sneaky fine-print.

8.1 Total Score
31 reviews
Love this company

Basecamp gets the job done. We are amazed at how snappy and reliable this platform is. The only weaknesses are features and integrations.

8.1Editor's score
Design
6.8
Functionality
7.6
Speed and reliability
10
Price
8.1
6.4User's score
Design
6.7
Functionality
5.8
Speed and reliability
7.3
Price
6
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Pros and cons


PROS:
  • Simple pricing
  • No hidden fees
  • Simple design
  • Smooth and reliable
  • Unlimited users and tasks
  • Speedy interface

CONS:
  • Limited features
  • Non-customizable
  • No time tracking
  • Ugly dashboard
  • No budgeting
  • No analytics


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Pricing

Starting from: $99
Pricing model: Subscription
Free trial of pro version: Available

Standard – $99/month
Unlimited users
Unlimited projects
100GB storage
More

Enterprise – contact Basecamp
Guaranteed uptime
Team demo
Unlimited users
Unlimited projects
2TB storage
More

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Contact Info

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FAQ

What customer support options are offered?

  • Ticket support
  • Social media
  • User’s guide
  • Live sessions
  • Sample project outline
  • More

What add-ons does the app offer?

  • Android app
  • iOS app
  • Mac app
  • Windows app

What integrations does the app offer?

  • Basecamp does not currently offer integrations or an API

What languages does App support?

Basecamp 3 is available in English only
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Testimonials

Keeping track of comments, approvals, and project history. Great to have them there in one place, and to be able to review decisions as our projects move forward. More
Steve Bisbikis - Outward HoundSteve Bisbikis - Outward Hound
Everyone is always on the same page. And when they aren’t, it’s because they didn’t check Basecamp that morning. Miscommunication is rarely a problem now, and we can always keep the focus on moving forward. More
Henrique Landim - Rowlbertos MediaHenrique Landim - Rowlbertos Media



Design
Dashboard
Quick task create
Custom hierarchy
Drag and drop
Different views
Calendar
Templates
Platform
Web
Mobile
Chrome Extension
Desktop
Features
Reports/Analytics
Priorities
Custom statuses
Sort and filter
Multiple assignees
Multi-task manage
Smart notifications
Tags
Rich text
Assign comments
File assets
Resource management
Time tracking
Task linking
Issue tracking
Start and due dates
Agenda
Recurring tasks
Time Estimates
Other
24/7 support
Wiki
Multi-language
Machine learning
Pricing
Free
Trial
Professional
Enterprise
8.1 Total Score
31 reviews
Love this company

Basecamp gets the job done. We are amazed at how snappy and reliable this platform is. The only weaknesses are features and integrations.

8.1Editor's score
Design
6.8
Functionality
7.6
Speed and reliability
10
Price
8.1
6.4User's score
Design
6.7
Functionality
5.8
Speed and reliability
7.3
Price
6
Add your review  |  Read reviews and comments

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33 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Kevin Saunders
    November 16, 2016 at 1:20 am