Clarizen Review

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More than just project management.

Clairzen fuses the world of task management and social engagement. Their methods enforce employee transparency for optimal productivity.

clarizeninuse

Bottom Line

This company believes clarity in communication and the focus and peace of mind that’s achieved when teams are empowered to manage their work with real-time visibility and collaborate across the enterprise or zen are the core components of successful projects.

Clarizen provides a fully comprehensive task management platform with additional features for communication across your entire enterprise. Limited access users can be added for a lower cost (see pricing details below), and client-facing management is a breeze. We were not impressed with the confusion that comes with customizing reporting, versions, and user licenses. Clarizen needs to completely re-design their mobile applications.

As with any enterprise-level task management solution, the onboarding process for Clarizen is no small task, and honestly, we were quite frustrated by the end of our testing with this platform. Be prepared to utilize the very helpful staff for training sessions.

The reporting options for this application stood out to us. They have a clear method for tracking expenses, resource allocation, task progress, and they even offer customizable data reporting. Clarizen’s clients unanimously confirmed that Clarizen helped them improve communication and avoided repeating the same task.

This tool has grown to essentially be an enterprise-only solution, and is not optimally priced or organized for smaller teams who prefer a more user-based approach such as ClickUp or Asana.

7 Total Score
24 reviews
Social task management

Collaborative software appealing to large companies reqxuiring a comprehensive solution. Keep everyone on the same page with the advanced communication strategies offered by Clarizen.

7Expert Score
Design
4.5
Functionality
8.7
Speed and reliability
9.3
Price
5.5
5.7User's score
Design
5.8
Functionality
6.8
Speed and reliability
6
Price
4.3
Add your review  |  Read reviews and comments

Pros and cons


PROS:
  • Collaborative
  • 24/7 support
  • Excellent reporting
  • Internal communication
  • Real-time updates
  • Advanced security

CONS:
  • Poor mobile app
  • Unintuitive
  • Expensive
  • Big team focused
  • Few integrations
  • Confusing features


Pricing

Starting from: $60/user/month
Pricing model: 36 month
Free trial of pro version: Available



Enterprise – $60/user/month


Unlimited projects


Unlimited users


API access


Reports


500MB per paid seat


More

Unlimited – $80/user/month


Unlimited projects


Unlimited users


API access


Reports


Unlimited storage


More

Custom pricing for unique user types:


Full – access to all features


Team member – basic task management


Time and expense – view task cost and progress


Social – access to communication only


Details

Contact Info

FAQ

What integrations does the app offer?

  • SalesForce
  • JIRA
  • SharePoint
  • Excel
  • Box
  • Google Drive
  • More


What customer support options are offered?

  • Email
  • Phone
  • Daily webinars
  • Live web sessions


What languages does App support?

English, Chinese, French, German, Hebrew, Japanese, Portuguese, Russian, Spanish

Testimonials

Thanks to the process and system facilitated by Clarizen, there’s been a substantial increase in our project load. People want to work with us. In addition, many more of our projects are coming in ahead of schedule. Read more.
Dorian Usherwood - EquifaxDorian Usherwood - Equifax
We’ve cut through layers of complexity, and the immediate gain has been an increase in productivity around 40%. Read more.
Debbi Collins - Ricoh AustraliaDebbi Collins - Ricoh Australia



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Design
Dashboard
Quick task create
Custom hierarchy
Drag and drop
Different views
Calendar
Templates
Platform
Web
Mobile
Chrome Extension
Desktop
Features
Reports/Analytics
Priorities
Custom statuses
Sort and filter
Multiple assignees
Multi-task manage
Smart notifications
Tags
Rich text
Assign comments
File assets
Resource management
Time tracking
Task linking
Issue tracking
Start and due dates
Agenda
Recurring tasks
Time Estimates
Other
24/7 support
Wiki
Multi-language
Machine learning
Pricing
Free
Trial
Professional
Enterprise
7 Total Score
24 reviews
Social task management

Collaborative software appealing to large companies reqxuiring a comprehensive solution. Keep everyone on the same page with the advanced communication strategies offered by Clarizen.

7Expert Score
Design
4.5
Functionality
8.7
Speed and reliability
9.3
Price
5.5
5.7User's score
Design
5.8
Functionality
6.8
Speed and reliability
6
Price
4.3
Add your review  |  Read reviews and comments

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24 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 2.25
    Design
    20
    Functionality
    80
    Speed and reliability
    80
    Price
    0

    All the tools are there, but terrible design for the extreme cost

    + PROS: has everything you need if you can find it
    - CONS: design, price
    Helpful(5) Unhelpful(0)You have already voted this
  2. 3.25
    Design
    40
    Functionality
    90
    Speed and reliability
    80
    Price
    50

    Clarizen is actually a decent tool that offers a full set of features. If you take the time and actually go through their documentation youll notice theres more than meets the eye. Anything not directly within clarizen itself can be fixed with a simple API hookup. All good things come at a cost!

    Helpful(4) Unhelpful(2)You have already voted this
  3. 2.6
    Design
    60
    Functionality
    60
    Speed and reliability
    70
    Price
    20

    Decent for large companies because they are the only ones who can afford them.

    + PROS: Fast and very few bugs. Not complicated and allows you to add you company logo.
    - CONS: Price! Clarizen is very expensive. My team also had a hard time searching for things.
    Helpful(3) Unhelpful(0)You have already voted this
  4. 2.6
    Design
    50
    Functionality
    70
    Speed and reliability
    50
    Price
    40

    It seems that Clarizen can only work if you meet their needs!! NOT what a platform should be. Their UI is quite outdated in my opinion and gives me a Windows ME feel…..

    + PROS: they have room for improvement?
    Helpful(3) Unhelpful(0)You have already voted this
  5. 2.75
    Design
    50
    Functionality
    60
    Speed and reliability
    60
    Price
    50

    Useful but can be very complicated

    + PROS: Helps us get the job done, manage workload, and keep track of tasks and time.
    - CONS: You'll need to plan for a few training sessions when introducing new employees to Clarizen; it's not intuitive and takes a while to learn. It's not the easiest software to use and has a bit of a learning curve. There are so many aspects to it (it's so complicated) that it can take a long time to learn. The interface looks cluttered and complicated.
    Helpful(3) Unhelpful(0)You have already voted this
  6. 0.1
    Design
    10
    Functionality
    0
    Speed and reliability
    0
    Price
    0

    STAY AWAY

    + PROS: none
    - CONS: our team couldn't find ANYthing more productive with Clarizen after our entire free trial
    Helpful(0) Unhelpful(2)You have already voted this
  7. 2.85
    Design
    50
    Functionality
    70
    Speed and reliability
    90
    Price
    20

    We are a start up and Clarizen did not make sense for us for multiple reasons. Price was way too high, design wasn’t what we needed, and it was full of too many features we didn’t need. Not a terrible product but not for us.

    + PROS: Makes sense for a big company. The site is very fast and works properly.
    - CONS: The Design is not what awe wanted and isn't intuitive. The price is also way out of our budget. I don't see this being the choice for any small/midsize companies.
    Helpful(1) Unhelpful(0)You have already voted this
  8. 2.85
    Design
    50
    Functionality
    80
    Speed and reliability
    60
    Price
    40

    We have been using this tool from the start which has kept our team in line. I would highly recommend Clarizen for any beginners in the PM world

    + PROS: API connections, customer service,
    - CONS: Poor reporting, confusing UI design
    Helpful(0) Unhelpful(0)You have already voted this
  9. 2.25
    Design
    40
    Functionality
    70
    Speed and reliability
    50
    Price
    20

    My issue with clarizen is mostly related to pricing. They simply offer the same customizable options that you can find with any software while charging a deluxe rate.

    + PROS: Google chrome extension, app integrations
    - CONS: Cost
    Helpful(2) Unhelpful(0)You have already voted this
  10. 3
    Design
    30
    Functionality
    80
    Speed and reliability
    80
    Price
    50

    Clarizen is extremely powerful and offers Enterprise-grade security for a reasonable price, however, new tools are surfacing which offer similar features at a fraction of the cost.

    + PROS: Collaboration-friendly design, great support
    - CONS: Dated layout, expensive
    Helpful(0) Unhelpful(0)You have already voted this
  11. 2.75
    Design
    60
    Functionality
    50
    Speed and reliability
    50
    Price
    60

    It is easy to enter projects and tasks into Clarizen once you’ve gotten the hang of it (theres a bit of a learning curve). The email alerts are a nice remember when something is due and is great tool for managing multiple projects and resources. The reports could be a bit easier to customize by adding the ability for more custom fields. The biggest downside in my opinion is it is so slow to load.

    Helpful(0) Unhelpful(0)You have already voted this
  12. 2.75
    Design
    60
    Functionality
    60
    Speed and reliability
    50
    Price
    50

    We’ve been using Clarizen for about a year now and it’s been great for collaboration. Unfortunately the software is pretty pricey.

    + PROS: Fairy easy to use, email alerts, great for large scale project needs
    - CONS: Reporting is not as robust, slow to respond, built for the enterprise and hard to use for a small business
    Helpful(0) Unhelpful(0)You have already voted this
  13. 3.1
    Design
    80
    Functionality
    60
    Speed and reliability
    60
    Price
    50

    We weren’t using a tool before trying Clarizen out, it definitely has improved our business processes and communication.

    + PROS: Sharing, resource management, powerful reporting tools
    - CONS: No undo, often have to refresh the page for updated/correct info to show, slow.
    Helpful(0) Unhelpful(0)You have already voted this
  14. 2.75
    Design
    60
    Functionality
    70
    Speed and reliability
    40
    Price
    50

    Clarizen has a ton of features and customizability, however, it can become really confusing and it can take forever to get your whole team on board

    + PROS: Great reporting feature with this tool
    - CONS: There are almost too many choices, it takes a while to really gain a full understanding of how everything works
    Helpful(0) Unhelpful(0)You have already voted this
  15. 3.25
    Design
    80
    Functionality
    70
    Speed and reliability
    50
    Price
    60

    Help to gain visibility into your projects

    + PROS: Functionality, intuitiveness and collaboration is easy to use.
    - CONS: I wish the exported Excel files could include the charts/graphs that are created in reports. It has this capability with PDFs, but so far I haven't seen anything for Excel.
    Helpful(0) Unhelpful(0)You have already voted this
  16. 2.85
    Design
    70
    Functionality
    70
    Speed and reliability
    30
    Price
    60

    Very good value for money and excellent product for medium to small enterprises. Easy to configure and easy to use product. Onboarding process was so easy! Slow load times is a huge problem within the solution.

    Helpful(0) Unhelpful(0)You have already voted this
  17. 3.5
    Design
    80
    Functionality
    80
    Speed and reliability
    80
    Price
    40

    We use Clarizen for project portfolio management and for IT request intake and prioritization for all of our systems.

    + PROS: I really enjoy the familiarity of the interface (anyone who uses social media feels right at home) but also the hidden depth with workflows and the InterAct engine.
    - CONS: Clarizen is not the cheapest solution out there
    Helpful(0) Unhelpful(0)You have already voted this
  18. 3.6
    Design
    60
    Functionality
    70
    Speed and reliability
    70
    Price
    90

    Nice to have

    + PROS: The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams.
    - CONS: Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes a nightmare for resources to know where to submit there time entries.
    Helpful(0) Unhelpful(0)You have already voted this
  19. 3
    Design
    80
    Functionality
    80
    Speed and reliability
    60
    Price
    20

    Not the biggest fan! EXPENSIVE

    Helpful(0) Unhelpful(0)You have already voted this
  20. 4
    Design
    90
    Functionality
    80
    Speed and reliability
    80
    Price
    70

    We use this for time-sheets, proper estimations for the project budgeting, and resource planning!

    + PROS: The ability to automatically track the tasks start/end dates if there are dependencies set up as well as when there are vacations or holidays for a person. The automatic smart systems make huge help for any human mistake on those calculations and future possible changes.
    Helpful(0) Unhelpful(0)You have already voted this
  21. 3.5
    Design
    90
    Functionality
    70
    Speed and reliability
    50
    Price
    70

    Good for capacity planning, resource planning, and project management.

    + PROS: Reporting is very easy to use. The stopwatch feature is awesome and helps with time tracking. Projects can be manipulated as needed and there's a better way to capacity plan.
    - CONS: The system can be slow at times and if you move too quickly dates can get messed up.
    Helpful(0) Unhelpful(0)You have already voted this
  22. 3.85
    Design
    80
    Functionality
    70
    Speed and reliability
    80
    Price
    80

    Interactive and really great for efficiency.

    + PROS: I love the accessibility. I can access my database from all of my devices which is so important since I'm always on the go.
    - CONS: Setup is very time consuming!
    Helpful(0) Unhelpful(0)You have already voted this
  23. 2.75
    Design
    60
    Functionality
    70
    Speed and reliability
    60
    Price
    30

    Good tool

    + PROS: ease of use scalable Social Service and Support customizations Updates Adaptability Financial Management
    - CONS: Cost Agile framework needs attention Reporting Graphs are limited in selection limited amount of Graphs per report Scheduling options are limited
    Helpful(0) Unhelpful(0)You have already voted this
  24. 2.75
    Design
    60
    Functionality
    80
    Speed and reliability
    60
    Price
    20

    This tool can be used for complex projects. It was intense to get started! Too many options all at once, very overwhelming. Not a fan the customer service

    Helpful(0) Unhelpful(0)You have already voted this

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