Six pillars of task management
Basecamp utilizes their six pillars of task management which involve team chat, message boards, to-dos, scheduling, check-ins, and file sharing. These are all handled in a simple user interface that clients love.
Bottom Line
After finishing all of our research, I have to say that I fell in love with the vibe of this company. They offer upfront pricing with no hidden fees and no cancellation penalties. The customer is unmistakably their number one priority.
The most notable features include a smooth, speedy interface that is free of bugs. Their dashboard layout naturally compresses projects and tasks into their simple structure for your team to devour. Clients are always impressed with the speed and reliability of this tool – no more lost work!
Upon signing up for the free trial, Basecamp immediately provides you with a filled out sample “Basecamp” (aka project) to play around with and provides a very informative and clear tutorial. The dashboard layout is a visual representation of their six core features laid out in tiles. These six pillars are a great way to organize your projects, however, the layout feels less professional other options we tested with an overall playful feel.
- Campfires – chat/discussion area for the whole group to stay up-to-date
- Message Board – centralized personal chat/update area for all the tasks you are a part of
- To dos – your personal checklist
- Schedule – your personal calendar
- Automatic Check-ins – a place to provide updates about what you have accomplished
- Docs & Files – Where all task-related files are stored
The biggest drawbacks are the lack of important features necessary for any larger/growing companies, no customizations, dated website, and no “project” management tools such as time tracking or budgeting.
Basecamp 3 offers unlimited users and projects with any pricing model – no more paying for adding to your team. Clients love Basecamp’s no-surprise price tiers without upsells or sneaky fine-print.
Pros and cons
- Simple pricing
- No hidden fees
- Simple design
- Smooth and reliable
- Unlimited users and tasks
- Speedy interface
- Limited features
- Non-customizable
- No time tracking
- Ugly dashboard
- No budgeting
- No analytics
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Pricing
Contact Info
- Email: Support@Basecamp.com
- Support Page: Basecamp.com/Support
- Facebook Page: Basecamp
- Twitter: @Basecamp
FAQ
What customer support options are offered?
- Ticket support
- Social media
- User’s guide
- Live sessions
- Sample project outline
- More
What add-ons does the app offer?
- Android app
- iOS app
- Mac app
- Windows app
What integrations does the app offer?
- Basecamp does not currently offer integrations or an API
What languages does App support?
Testimonials
Steve Bisbikis - Outward HoundHenrique Landim - Rowlbertos Media
Patrick Rockwell
Founder, TaskReports.com
Overall this tool worked great when our company first started. Now that my team is growing I fear that we will need to start looking for tools with more features. We love Basecamp and our training is minimal. Hopefully, Basecamp adds more features but I do not personally see them doing so.
This tool is great for group collaboration! Simple and easy to learn.
Hands down the best bang for your buck. Our team has been using basecamp since its early days and I will admit they were lacking in some functions but this year they released basecamp 3 which I couldnt be happier. The fact that basecamp works across on all devices is great, the ios/android app allows us to stay connected 24/7
not worth any $
Decent price for a “pro” tool but we could get away using free options
we were recently recommended basecamp and have been using it for a few months now. it has been good so far but as we grow we are discovering features that are lacking 🙁
Not sure why people love this app
Basecamp is a great software if you’re looking for something very, very simple and basic. However, due to the simplicity of this tool I find that it acts as more of an email thread than anything due to the lack of numerous features.
Basecamp has taken our small business to the next level by allowing us the ability to create project level to do lists that our entire team can see as well as be notified. We can even set timelines for tasks to get completed and due dates to ensure that everyone can determine the importance of each task and the urgency related with those tasks.
Basecamp is a goood place to keep updates and info on project status and team member contributions.
Basecamp lets the right people see what’s going on in a very timely manner. It also allows us to track where critical moments happen in the event things don’t go as planned. The app could use a little brushing up and it would definitely be in the top 3 of project management software
Basecamp does the simple things well but that is about it.
Its very intuitive and extremely easy to use. It’s allowed us to increase communication and eliminate a lot of emailing back and forth. However, Basecamp does email A LOT with updates. Unfortunately, this tool is just too basic for us at this time. We really looking for a software that can grow with us.
Basic, simple tool. There’s no other way to describe Basecamp.
It was clean and easy to use. A good place to store images and have conversations. Over time a lot of our conversations moved over to Slack but Basecamp was still ideal for a longer form thought. It has been tough to get our group all using it and the interface could use an uplift.
Our go-to software for project management. Could use some updates to make it a little more user friendly
Really love this tool for communication. Wish there was more advanced project management features as it feels more like another form of email.
I like that things can be centralized on one website and that you could have multiple projects going on at once.
We quickly outgrew this software. While the on-boarding is easy and it improves collaboration with team members, it’s not a very advanced project management solution.
Basecamp is very helpful in that its helped to improve our collaboration across multiple teams. Unfortunately, the layout of the app isn’t conducive to productivity.
Our team can easily be assigned projects that need multiple people involved.
Basecamp is easy to use and understand. I really liked the functionality of the software, allowing ease for different small groups/teams to plan and execute several different tasks simultaneously. I find the style of design to be a bit heavy and not terribly streamlined. The “center column” layout condenses available screen space for content, which means a lot of vertical scrolling is required
Good for now, but way too expensive theres bound to cheaper options out there!
Great tool to track our employee hours across multiple projects.
Basecamp is cost effective and well designed! It could a little more advanced features to help with more complex projects.
The organization of projects and messages is great. I particularly like that it provides transparency for our team and keeps all of our communication organized and transparent for everyone who needs to see it. Overall I love using Basecamp, but wish there was the option to tag a team member in a message without having to officially add them to a project. It’s a very small thing that I don’t consider a major dislike but is worth mentioning.
Good
Basecamp is very easy to use and keeps tracks of all of projects and tasks that you are assigned to team members. Easy email notifications on any project movement and updates. Very easy to create tasks and assign team members. The daily activity is a gem. Very enjoyable experience.Cons: If not managed properly it could get busy with duplicated tasks- just need a primary project manager driving it.
Basecamp has benefited me a lot because I have managed to work in a better way, much more comfortable and with an insuperable stability, with Basecamp I feel that I am working without risk and with the best possible guarantee.
Very basic and easy to understand
I really like how quickly it loads. It also has a very intuitive interface, the ability to attach files and assign tasks to other team members! I wish that it had more options to be customizable. It would be nice if specific teams could change the way that the user interface looks, along with the ability to embed videos.
It’s very easy to use!
Is a popular tool that performs very basic functions that have been optimized over the years to manage and coordinate projects in a simple and effective way. Their reports on time issues are somewhat basic or elementary, do not offer hierarchies or levels of permissions on users, does not allow the use of a Gantt chart.