Features, add-ons, and integrations.
This enterprise-oriented platform is extremely feature-rich with advanced functionality that is not found in other platforms.
This tool is backed by over 10 years of company experience, and the newest iteration has received a visual overhaul! This was highly requested from Atlassian, as JIRA’s feature set is already plush.
JIRA offers Agile, Scrum, and Kanban boards to manage your projects and tasks. Most users agree that the features of this tool are complicated at first but offer very powerful implications. Extensions and plugins can make this tool do ANYthing, and Atlassian offers a marketplace just for this with over 1,000 add-ons.
When you first sign into JIRA you will be prompted with three options – create a sample project, create a new project, or import issues. We suggest loading a sample project to see what a full set of data will look like to give yourself a headstart. The overall layout is very basic. Immediately you will notice that this tool was created for advanced users and offers some exceptional features. Once acclimated to JIRA you will find that there are limitless opportunities to create beautiful tasks for your team.
We love that JIRA integrates with GitHub to link your tasks with commits. Custom analytic reports are another great advanced feature that we have not seen elsewhere. The powerful project searches allow you to assign any filters and help find exacly what you need. Project templates allow users to quickly start new tasks with a customized setup. This tool is also backed by an enterprise-grade safe, secure, reliable, and speedy backend.
A very plain interface defines the workspace. This is our biggest complaint with the software. Because your employees (and yourself) will be spending so much time with the tool, it ought to look pretty – or at least be intuitive. We are also not very fond of the cluttered features that require time to master. A more instinctual layout would increase the value of this product ten-fold, though, Atlassian provides plenty of documentation for your team to read and learn. They also provide a wiki add-on called Confluence where you can store all task documentation.
JIRA feels like an enterprise tool brought to the masses. For this reason, we were very surprised to see that the tool has comparable pricing tiers. All pricing options include the same features and increments in price only based on the number of seats you need. You are able to host JIRA on your own server or store your data to their cloud for an additional annual fee.
The safety, security, and reliability of this tool are unmatched, and vast improvements to both design and ease of use in recent times is a plus. Pricing is very pleasing to large and small teams alike.
Pros and cons
- Strong search filters
- Text notifications
- Issue alerts
- Agile, scrum, kanban
- Extentions, integrations, plugins
- Overall complexity
- Poor interface
- Poor extension manager
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- Email support
- Expert moderated forums
- Video guides
- Android app
- iOS app
- Over 1,000 add-ons in their marketplace
- “Build your own” options
- Atlassian Cloud
- Confluence wiki