Functional and data-driven.
Boasting an unmatched company portfolio, this company is driven to re-think how their clients manage productivity. Wrike has created a space that is focused on status updates on projects, resource allocation, and group communication.
Bottom Line
Wrike has it all. This powerful application covers its bases with a focus on communication and progress analysis. Users of this app are die-hard, and to us, a strong community proves the platform is reliable and well-maintained.
Well priced, this SaaS is an excellent choice. With a feature set that most competitors are unable to match, Wrike only has a few drawbacks. The layout of this tool is not very pretty, and some basic functions can be unnecessarily complicated to find. We believe good design is heavily dependent on matching user intuition. This is the only area where the platform is truly not up to speed with competitors such as ClickUp or Asana. Clients are going to be spending a lot of time with their task management program so we feel it needs to be pleasing to the eyes. If this downside is not of concern to you, check out their demo and browse their solid reporting features, communication tools, and project organization.
Upon first logging into Wrike, you will immediately be shown a professional, clear video and initialization tutorial demonstrating the purpose of the app. The app’s layout is simple and easy to navigate initially, however, we found that as we added more projects, tasks, subtasks, and users, it became difficult to recall where or how to find everything. They have included almost every feature we were looking for, but the app could use an intuitive redesign.
We were very impressed with the activity streams Wrike offers. They have multiple views including list, table, timeline (Gantt), timelog, and workload. These are all automatically created by the app itself. Once enough data is gained, Wrike will even provide you with user analytics. The internal chat is also very well organized and simple to use.
Wrike does like to bother you with pop-ups and notifications that were unimportant to us. We are not fans of paying for a service that still clutters your workspace with anything unnecessary.
This tool has very comparable pricing for what you are getting. Though the app is on the expensive side of the spectrum, we believe the features and support you receive are worth the extra cost. Every pricing option includes unlimited projects, who doesn’t like unlimited projects?
Pros and cons
- Quick setup
- Unlimited projects
- Time-tracking
- Customizability
- Zapier support
- API
- Complexity
- Mobile reliability
- Interface
- Pop-ups
- Unintuitive
- Customer service issues
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Pricing
Professional – $9.80/user/month 5 to 15 seats Subtasks Timeline Advanced integrations Unlimited collaborators 5GB storage More
Business – $24.80/user/month 5 to 200 seats Reporting Time tracking Custom fields Salesforce integration Branded workspace 50GB storage More
Enterprise – Contact for pricing Unlimited seats Advanced security features User reports 100GB storage More
Contact Info
- Email: Support@Team.Wrike.com
- Phone: 1-877-77-WRIKE
- Support Page: Wrike.com/ContactUs/
- Facebook Page: Wrike
- Twitter: @Wrike
FAQ
What customer support options are offered?
- Phone
- Social media
- Webinar (runs three days a week!)
- Documentation
- Video tutorials
- More
What add-ons does the app offer?
- Android app
- iOS app
- Chrome extension
- Email integration
- Adobe CC extension
- Online document editing
What integrations does the app offer?
- GitHub
- JIRA
- Google drive
- Box
- Dropbox
- CRM options
- Zapier
- Slack
- Zapier
What languages does App support?
Testimonials
Andrew Hartman - SevenlyCurtis Ray - Tactus
Patrick Rockwell
Founder, TaskReports.com
Wrike is awesome! I was a longtime Asana user, but found that Wrike had all the missing features that was frustrating me with asana, namely some structure.
I love Wrike, but it takes time to get the team acquainted
Just use Google Docs
Wrike in itself is a strong tool, but there is definitely room for improvement. To be such a big company I expected a better design and overall customer experience. Not happy with how their customer service team talked down to me when I asked a few questions.
We are a small sized team and have been with wrike for quite some time now. The reasonable pricing and easy learning curve is what keeps us renewing however we recently have our eyes set on other tools that offer the same functionality and bring the aesthetics… if you’re reading this wrike *hint* I would update that interface
As we become more and more acquainted with this tool we are liking it more and more. It just takes time.
After being recommended wrike by a colleague, I needed to say they are only mediocre. If the Enterprise “old-school” feel is what you need then go for it, but our team wanted something more familiar and well designed. Not very impressed
Wrike is great for a large company that needs a one-size fits all solution. We needed something tailored to our small startup team. Got a demo scheduled with ClickUp and Asana
Wrike is great for planning out projects and creating all of the associated tasks and milestones.
If you put the time into Wrike everyday you will see its full potential. Without submerging your team into this tool, you’re just wasting your time
It really helped my team to start a new way of collaborating and improved our delivery time. Additionally, it has reduced the meeting hours spent to check project updates.
We just recently got Wrike and really like the clean UI. However, the live editing feature can sometimes create confusion with our team as it causes movement across the screen. I also wish they had a little bit more customization options available. Overall, a pretty good tool to use for management of multiple projects.
I completely agree with you about the live editing issue and wanting customization options. We’ve been using Wrike for a little over two years and it’s been able to get the job done. As more tools become available with better customization and flexibility we have been starting to rethink our software. May have to start the demo process all over again.
Overall it’s a good tool for collaboration but we’re currently looking for other options
We love the transparency of it! We know what everyone is working on and the status on our projects. We can report on our work and quickly make adjustments to the backlog when needed. There are some buggy things we’ve found with how projects are sorted. It doesn’t cause a major stoppage but is more of an annoyance. If you don’t do the training up front or keep up with updates you can easily get lost.
It has helped us to become more efficient and more productive.
Wrike is a great tool for our marketing department. It is easy to use, easy to train and user-friendly. Reporting is a great feature that we use regularly. Everyone on our team knows exactly what tasks/projects they are to complete each day with the use of Wrike. The team is also held accountable for deadlines. With wrike, we are able to communicate to the department on each task. We are able to report to the field the amount of work we have completed within certain timeframes. The only thing I wish Wrike could improve on is automation and calendar views. The calendars would be very helpful if they were actually configurable and printer friendly.