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Wrike Review


Functional and data-driven.

Boasting an unmatched company portfolio, this company is driven to re-think how their clients manage productivity. Wrike has created a space that is focused on status updates on projects, resource allocation, and group communication.


Bottom Line

Wrike has it all. This powerful application covers its bases with a focus on communication and progress analysis. Users of this app are die-hard, and to us, a strong community proves the platform is reliable and well-maintained.

Well priced, this SaaS is an excellent choice. With a feature set that most competitors are unable to match, Wrike only has a few drawbacks. The layout of this tool is not very pretty, and some basic functions can be unnecessarily complicated to find. We believe good design is heavily dependent on matching user intuition. This is the only area where the platform is truly not up to speed with competitors such as ClickUp or Asana. Clients are going to be spending a lot of time with their task management program so we feel it needs to be pleasing to the eyes. If this downside is not of concern to you, check out their demo and browse their solid reporting features, communication tools, and project organization.

Upon first logging into Wrike, you will immediately be shown a professional, clear video and initialization tutorial demonstrating the purpose of the app. The app’s layout is simple and easy to navigate initially, however, we found that as we added more projects, tasks, subtasks, and users, it became difficult to recall where or how to find everything. They have included almost every feature we were looking for, but the app could use an intuitive redesign.

We were very impressed with the activity streams Wrike offers. They have multiple views including list, table, timeline (Gantt), timelog, and workload. These are all automatically created by the app itself. Once enough data is gained, Wrike will even provide you with user analytics. The internal chat is also very well organized and simple to use.

Wrike does like to bother you with pop-ups and notifications that were unimportant to us. We are not fans of paying for a service that still clutters your workspace with anything unnecessary.

This tool has very comparable pricing for what you are getting. Though the app is on the expensive side of the spectrum, we believe the features and support you receive are worth the extra cost. Every pricing option includes unlimited projects, who doesn’t like unlimited projects?

5.6 Total Score
11 reviews
Powerful project management

Wrike boasts a feature-rich environment for an enterprise-grade company. This app is secure, reliable, and safe. Pricing is well-set.

5.6Editor's score
Design
3
Functionality
7.5
Speed and reliability
6
Price
6
6.1User's score
Design
5.9
Functionality
6.4
Speed and reliability
6.3
Price
5.8
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Pros and cons


PROS:
  • Quick setup
  • Unlimited projects
  • Time-tracking
  • Customizability
  • Zapier support
  • API

CONS:
  • Complexity
  • Mobile reliability
  • Interface
  • Pop-ups
  • Unintuitive
  • Customer service issues


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Pricing

Starting from: FREE
Pricing model: Yearly subscription
Free trial of pro version: Available

Free – $0
Up to 5 seats
File sharing
Real-time activity stream
Layout options
Basic integrations
Mobile apps
Cloud file sharing
2GB storage
More

Professional – $9.80/user/month
5 to 15 seats
Subtasks
Timeline
Advanced integrations
Unlimited collaborators
5GB storage
More

Business – $24.80/user/month
5 to 200 seats
Reporting
Time tracking
Custom fields
Salesforce integration
Branded workspace
50GB storage
More

Enterprise – Contact for pricing
Unlimited seats
Advanced security features
User reports
100GB storage
More

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Contact Info

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FAQ

What customer support options are offered?

  • Email
  • Phone
  • Social media
  • Webinar (runs three days a week!)
  • Documentation
  • Video tutorials
  • More

What add-ons does the app offer?

  • Android app
  • iOS app
  • Chrome extension
  • Email integration
  • Adobe CC extension
  • Online document editing

What integrations does the app offer?

  • GitHub
  • JIRA
  • Google drive
  • Box
  • Dropbox
  • CRM options
  • Zapier
  • Slack
  • Zapier

What languages does App support?

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, and Turkish
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Testimonials

The project manager has tons of work to divvy up, but individual team members don’t have to be stressed. Wrike takes complex projects and makes them simple for the people on your team. More
Andrew Hartman - SevenlyAndrew Hartman - Sevenly
You almost can’t run a project anymore without something like this tool. You have to be so fluid and adaptable to meet the expectations of today’s market, investors, and employees. More
Curtis Ray - TactusCurtis Ray - Tactus
Design
Dashboard stream
Quick create
Custom categories
Timeline
Drag and drop
Layout options
Calendar
Templates
Platform
Web
Mobile
Chrome Extension
Desktop
Features
Reports/Analytics
Priority scheduling
Custom statuses
Search filters
Multiple assignees
Multi-management
UI/UX design tools
Email notifications
Tagging
Insert images with text
Assign comments
Internal chat
File share
Mockup comments
Other
24/7 support
Wiki
Multi-language
Pricing
Free
Free Pro Trial
Professional
Enterprise
5.6 Total Score
11 reviews
Powerful project management

Wrike boasts a feature-rich environment for an enterprise-grade company. This app is secure, reliable, and safe. Pricing is well-set.

5.6Editor's score
Design
3
Functionality
7.5
Speed and reliability
6
Price
6
6.1User's score
Design
5.9
Functionality
6.4
Speed and reliability
6.3
Price
5.8
Add your review  |  Read reviews and comments

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11 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Sara Haynes
    November 16, 2016 at 1:21 am
    4.25
    Design
    90
    Functionality
    100
    Speed and reliability
    80
    Price
    70

    Wrike is awesome! I was a longtime Asana user, but found that Wrike had all the missing features that was frustrating me with asana, namely some structure.

    + PROS: Makes managing tasks easy. Love the timeline feature that lets you connect different tasks together.
    - CONS: Pricing can get kinda high when using Enterprise.It takes so long for a company to adopt this program and use it to its full potential.
    Helpful(2) Unhelpful(0)You have already voted this
  2. Brendan Puglisi
    November 17, 2016 at 7:32 pm
    4.1
    Design
    80
    Functionality
    80
    Speed and reliability
    90
    Price
    80

    I love Wrike, but it takes time to get the team acquainted

    + PROS: Enhanced communication within our team. Cool feature that allows users to suggest new ideas. Easy to integrate with other tools.
    - CONS: Could have more customization options. Pricing. Flexibility.
    Helpful(3) Unhelpful(0)You have already voted this
  3. Jonathan Harbison
    November 22, 2016 at 4:25 pm
    1
    Design
    20
    Functionality
    20
    Speed and reliability
    20
    Price
    20

    Just use Google Docs

    + PROS: Big company?
    - CONS: Not worth the money at all
    Helpful(3) Unhelpful(0)You have already voted this
  4. Nitin Bhandari
    November 26, 2016 at 5:43 pm
    3.85
    Design
    70
    Functionality
    70
    Speed and reliability
    90
    Price
    80

    Wrike in itself is a strong tool, but there is definitely room for improvement. To be such a big company I expected a better design and overall customer experience. Not happy with how their customer service team talked down to me when I asked a few questions.

    + PROS: Very Straightforward. Decently easy to use. Very reliable whereas Wrike is a large company.
    - CONS: Customer service is rude. The UI looks very basic and plain. Other than that not too bad.
    Helpful(1) Unhelpful(0)You have already voted this
  5. Johnathon Mueller
    November 29, 2016 at 2:27 am
    3.35
    Design
    50
    Functionality
    70
    Speed and reliability
    80
    Price
    70

    We are a small sized team and have been with wrike for quite some time now. The reasonable pricing and easy learning curve is what keeps us renewing however we recently have our eyes set on other tools that offer the same functionality and bring the aesthetics… if you’re reading this wrike *hint* I would update that interface

    Helpful(2) Unhelpful(0)You have already voted this
  6. Patel Minesh
    December 2, 2016 at 7:01 pm
    3.25
    Design
    70
    Functionality
    70
    Speed and reliability
    60
    Price
    60

    As we become more and more acquainted with this tool we are liking it more and more. It just takes time.

    + PROS: -Live chat support -Has helped tremendously with our remote team -Simplicity
    - CONS: -Interface and usability not very modern -Dependencies on the Gantt charts are very difficult to use -
    Helpful(1) Unhelpful(0)You have already voted this
  7. Gianna Correa
    January 3, 2017 at 5:16 pm
    3
    Design
    50
    Functionality
    40
    Speed and reliability
    70
    Price
    80

    After being recommended wrike by a colleague, I needed to say they are only mediocre. If the Enterprise “old-school” feel is what you need then go for it, but our team wanted something more familiar and well designed. Not very impressed

    + PROS: affordable, great customer service
    - CONS: learning curve
    Helpful(0) Unhelpful(0)You have already voted this
  8. pradeep patel
    January 19, 2017 at 8:38 pm
    2.35
    Design
    50
    Functionality
    80
    Speed and reliability
    40
    Price
    20

    Wrike is great for a large company that needs a one-size fits all solution. We needed something tailored to our small startup team. Got a demo scheduled with ClickUp and Asana

    + PROS: Functional, enterprise-grade
    - CONS: Expensive and more than we need
    Helpful(0) Unhelpful(0)You have already voted this
  9. Sarah Shelton
    March 28, 2017 at 1:08 pm
    3
    Design
    60
    Functionality
    70
    Speed and reliability
    50
    Price
    60

    Wrike is great for planning out projects and creating all of the associated tasks and milestones.

    + PROS: Descriptions in the tasks make it easy to keep everything in one place. Separate dashboards for different team members.
    - CONS: Wrike's customer service can take forever to get in touch with. It seems it can take a full week just to get one question answered. Images and tables that are uploaded within often get distorted.
    Helpful(1) Unhelpful(0)You have already voted this
  10. Timothy Vanyo
    April 12, 2017 at 3:59 pm
    2.35
    Design
    40
    Functionality
    50
    Speed and reliability
    60
    Price
    40

    If you put the time into Wrike everyday you will see its full potential. Without submerging your team into this tool, you’re just wasting your time

    + PROS: I love the option to stack tracks into folders at any level of task management. It functions much like asana in all the good ways you can think of. Though, it doesn't have the speed and ui of asana which is where wrike lacks
    - CONS: Upgrading your account just adds more features and confusion to the learning curve
    Helpful(0) Unhelpful(0)You have already voted this
  11. Erin Abbruzzese
    June 5, 2017 at 2:08 pm
    3.1
    Design
    70
    Functionality
    60
    Speed and reliability
    60
    Price
    60

    It really helped my team to start a new way of collaborating and improved our delivery time. Additionally, it has reduced the meeting hours spent to check project updates.

    + PROS: I really like that within Wrike, you can create a project, and multiple sub-tasks within that project. I really like the timeline feature as well.
    - CONS: There can sometimes be a steep learning curve. I find it hard to locate certain tasks if they have been moved or marked inactive or some other label by teammates. A lot of options are offered which creates a TON of confusion for people that are not as familiar with PM software. The mobile app's usability is very bad.
    Helpful(0) Unhelpful(0)You have already voted this

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