Project Management by Team · Researched comparison

Best Issue Tracking Software Compared

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The short answer

Jira is the top pick for issue tracking because its Scrum and Kanban boards, backlog, and sprint reports cover the full software workflow, while the Standard plan from $8.48 per user per month billed annually adds audit logs, 250 GB storage, and data residency for growing teams.

On this page

Key takeaways

  • Jira leads for issue tracking, with the deepest Scrum and Kanban workflow in this guide.
  • Linear and Shortcut suit fast product teams that want speed over configuration.
  • YouTrack and Plane give deep customization at a lower price than Jira.
  • GitHub Projects fits teams whose code and issues already live on GitHub.
  • Free tiers cover up to ten users on Jira, YouTrack, and Shortcut.

Comparison

How these compare
ToolBest forPrice rangeFree plan
JiraScrum teams with formal workflows$8.48 per user/month (billed annually)Yes
LinearFast product and engineering teams$10 per user/month (billed annually)Yes
YouTrackDeep customization on a budget$4.50 per user/month (billed annually)Yes
GitHub ProjectsTeams whose code is on GitHub$4 per user/month (billed annually)Yes
ShortcutLight sprint planning for small teams$8.50 per user/month (billed annually)Yes
PlaneOpen source style issue tracking$6 per user/month (billed annually)Yes
OpenProjectSelf-hosted tracking with community edition$7.25 per user/month (billed annually)Yes
Zoho SprintsBudget Scrum with timesheets$2.50 per user/month (billed annually)Yes
ClickUpIssues plus docs and chat in one app$9 per user/month (billed annually)Yes
AsanaIssue tracking for business teams$10.99 per user/month (billed annually)Yes

How we choose

We compared vendor pricing pages, product docs, and feature lists for each tool, focusing on boards, backlogs, sprint reports, and the way each tool charges. We reviewed what each plan includes, where key features sit in the plan ladder, and how the free plan or trial limits them. We did not claim hands-on testing. Prices come from the vendor pricing pages listed in Sources, checked on 2026-11-13, and a tool with no public price is shown as quote only.

Our full method

The shortlist

★ Best overall

Jira

Best for Scrum teams with formal workflows

  • Scrum backlog with sprint goals and parallel sprints
  • velocity, burndown, and cumulative flow reports
Price$8.48 per user/month (billed annually)
See Jira pricing

Jira is the default issue tracker for software teams, with Scrum and Kanban boards, a backlog with sprint goals, and reports for velocity, burndown, and cumulative flow. The Standard plan adds 250 GB storage, audit logs, and data residency, while Premium adds advanced roadmaps, AI features, and a 99.9 percent uptime SLA. Automation rules can move issues, assign owners, and send alerts without manual work. The free plan covers up to ten users with basic boards and 2 GB storage, which suits a small team starting out. The main limit is banded pricing, since the annual cost jumps at set user counts rather than growing one seat at a time. Jira fits software teams that run formal sprints against a prioritized backlog.

Price: $8.48 per user/month (billed annually)

Free plan: Yes

Website: atlassian.com

Watch out for

  • Pricing is banded by user count, so the per seat cost changes as the team grows
2

Linear

Best for Fast product and engineering teams
$10 per user/month (billed annually)

Linear is built for speed, with a keyboard-first interface, automatic repeating cycles, and up to 15 future cycles planned ahead. The Basic plan at $10 per user per month billed annually adds unlimited issues, cycles, and integrations with GitHub and GitLab. Issues move through triage, backlog, and cycles with very little clicking, which suits teams that ship every week. The free plan covers unlimited users with 250 issues and two teams, which is enough for a small product team to test the flow. The main limit is the 250 issue cap, which a busy team can hit in a few months. Linear fits fast-moving product teams that value speed over deep configuration.

Price: $10 per user/month (billed annually)

Free plan: Yes

Website: linear.app

What we like

  • Automatic repeating cycles with cooldowns
  • fast keyboard-first interface

Watch out for

  • Free plan stops at 250 issues and two teams
3

YouTrack

Best for Deep customization on a budget
$4.50 per user/month (billed annually)

YouTrack from JetBrains gives a team deep customization at a low price, with agile boards, custom fields, and workflows that can match almost any process. The cloud plan is free for up to ten users with the full feature set, and the price falls with volume above that, starting near $4.50 per user per month billed annually. A server edition is also free for up to ten users. The free plan covers ten users with all features, which is rare in this guide. The main limit is setup time, since the depth of options means a team must build its own boards, fields, and dashboards. YouTrack fits teams that want Jira-like depth without Jira pricing pain.

Price: $4.50 per user/month (billed annually)

Free plan: Yes

Website: jetbrains.com

What we like

  • Agile boards with custom workflows and fields
  • free for teams of up to ten users

Watch out for

  • Setup takes longer than lighter trackers, since so much is configurable
4

GitHub Projects

Best for Teams whose code is on GitHub
$4 per user/month (billed annually)

GitHub Projects plans sprints on top of GitHub issues, so the backlog lives next to the code, pull requests, and reviews. Iteration fields, roadmap views, and filters track work across repositories, and the Team plan at $4 per user per month adds repository rules, code owners, and required reviewers. The tool suits teams that already live in GitHub and want no second system. Issues and Projects work on the GitHub Free plan, which covers unlimited users and repositories. The main limit is lighter sprint reporting, since velocity and burndown views are basic next to Jira. GitHub Projects fits developer teams that plan iterations without leaving GitHub.

Price: $4 per user/month (billed annually)

Free plan: Yes

Website: github.com

What we like

  • Issues and Projects live next to the code
  • iteration fields and roadmap views

Watch out for

  • Sprint reporting is lighter than a dedicated tracker like Jira
5

Shortcut

Best for Light sprint planning for small teams
$8.50 per user/month (billed annually)

Shortcut, formerly Clubhouse, covers stories, epics, and iterations in a clean interface that a new team can learn in a day. The Team plan at $8.50 per user per month adds more automation, custom fields, and integrations, while planning poker and velocity reports come with every plan. The importer keeps comments, attachments, and epics when a team moves from Jira. The free plan covers up to ten users, which suits a small team testing sprint planning. The main limit is fewer enterprise controls, so large teams that need strict permissions and audit logs will look elsewhere. Shortcut fits small software teams that want light sprint planning with good reports.

Price: $8.50 per user/month (billed annually)

Free plan: Yes

Website: shortcut.com

What we like

  • Simple stories, epics, and iterations
  • planning and velocity reports on all plans

Watch out for

  • Fewer enterprise controls than Jira or YouTrack
6

Plane

Best for Open source style issue tracking
$6 per user/month (billed annually)

Plane is an open source style tracker with cycles, modules, and pages that cover the core sprint workflow. The Pro plan at $6 per user per month billed annually adds more integrations, analytics, and admin controls, while a self-hosted community edition lets a team run the tool on its own server. The interface is fast and clean, with a layout that will feel familiar to Linear users. The free cloud plan covers basic tracking for a small team, and the community edition is free to self-host. The main limit is a younger ecosystem, so the integration list is shorter than Jira or Linear. Plane fits teams that want modern issue tracking with a self-hosting option at a low price.

Price: $6 per user/month (billed annually)

Free plan: Yes

Website: plane.so

What we like

  • Cycles, modules, and pages in a clean interface
  • self-hosting option

Watch out for

  • Younger ecosystem, so fewer third-party integrations than Jira
7

OpenProject

Best for Self-hosted tracking with community edition
$7.25 per user/month (billed annually)

OpenProject is an open source project and issue tracker with work packages, Gantt charts, time tracking, and agile boards in one app. The Basic cloud plan at $7.25 per user per month billed annually adds more storage and support, while the community edition can be self-hosted for free. The tool suits teams that need Gantt charts beside their issue list, which most trackers in this guide do not offer. The community edition is free with no seat cap for self-hosting, which suits teams with strict data rules. The main limit is an interface that feels dated next to Linear and Plane, and setup on a private server needs technical skill. OpenProject fits teams that want self-hosted tracking with Gantt charts.

Price: $7.25 per user/month (billed annually)

Free plan: Yes

Website: openproject.org

What we like

  • Gantt charts, work packages, and time tracking in one app
  • community edition is free

Watch out for

  • Interface feels dated next to Linear and Plane
8

Zoho Sprints

Best for Budget Scrum with timesheets
$2.50 per user/month (billed annually)

Zoho Sprints is the cheapest tracker in this guide, with the Elite plan at $2.50 per user per month billed annually. It covers Scrum boards, backlog, estimation, timesheets, and client portals, which suits budget-conscious teams that bill by the hour. The Premier plan at $5 adds more automation and reports, while the free plan covers three users. The free plan covers three users, which suits a tiny team or a trial. The main limit is fewer integrations than Jira or Linear, so teams with a wide tool stack will do more manual work. Zoho Sprints fits small Scrum teams that want timesheets and a very low price.

Price: $2.50 per user/month (billed annually)

Free plan: Yes

Website: zoho.com

What we like

  • Lowest starting price in this guide
  • timesheets and estimation built in

Watch out for

  • Fewer integrations than Jira or Linear
9

ClickUp

Best for Issues plus docs and chat in one app
$9 per user/month (billed annually)

ClickUp handles issues as one part of a wider workspace, with custom statuses for bugs, features, and chores, plus docs, chat, and time tracking in the same app. The Core plan at $9 per user per month billed annually adds Gantt charts, unlimited storage, and custom fields, which suit teams that plan in sprints and report each week. Sprint views, goals, and dashboards sit beside the issue list. The free plan covers unlimited tasks and docs with basic views, which is enough for a small team to start. The main limit is setup effort, since the issue workflow needs more clicks to build than in a dedicated tracker. ClickUp fits teams that want issues, docs, and chat in one app rather than three.

Price: $9 per user/month (billed annually)

Free plan: Yes

Website: clickup.com

What we like

  • Tasks, docs, chat, and time tracking in one workspace
  • custom statuses per issue type

Watch out for

  • Issue workflow setup takes more clicks than a dedicated tracker
10

Asana

Best for Issue tracking for business teams
$10.99 per user/month (billed annually)

Asana tracks issues as tasks in lists, boards, and timelines, which suits business teams that report bugs beside marketing and operations work. The Starter plan at $10.99 per user per month billed annually adds timeline, dashboard, and reporting features, while portfolios show many projects at once. Rules can route a new bug report to the right engineer without manual triage. The free plan covers up to ten collaborators with basic project views, which suits a small team getting started. The main limit is the lack of native sprint reports, since Asana has no velocity or burndown view. Asana fits teams that track issues as part of wider business work rather than pure software sprints.

Price: $10.99 per user/month (billed annually)

Free plan: Yes

Website: asana.com

What we like

  • Clear lists, timelines, and portfolios
  • goals link fixes to targets

Watch out for

  • No native sprint reports like velocity or burndown

What to check before you buy

Check the free plan limits first, since issue caps and user caps decide whether a small team can run for free. Confirm how the tool links issues to code, since a tracker that sits next to pull requests saves manual updates. Test the sprint reports, since velocity and burndown views differ widely. Ask who owns triage, and how long it takes to move open issues onto the new tool.

Cost by team size, billed annually:

FAQ

What is issue tracking software?

Issue tracking software logs bugs, feature requests, and tasks in one shared list, then follows each item from report to fix and release. It gives every issue an owner, a status, and a history, so a team can see what is open, what is blocked, and what shipped. Most tools add boards, backlogs, and sprint planning for software teams.

How much does issue tracking software cost?

Entry plans in this guide run from $2.50 to $10.99 per user per month billed annually, with Zoho Sprints at $2.50 and Linear at $10. Free tiers cover up to ten users on Jira, YouTrack, and Shortcut, and GitHub Projects works on the GitHub Free plan. Always check the vendor pricing page, since list prices change.

What is the difference between Jira and Linear?

Jira offers deeper configuration, with custom workflows, fields, and reports for velocity, burndown, and cumulative flow, while Linear offers a faster interface with automatic cycles and less setup. Jira suits teams that need formal processes across many teams, and Linear suits product teams that ship every week and want a light, quick tracker.

Can a small team track issues for free?

Yes, a small team can track issues for free on Jira for up to ten users, YouTrack for up to ten users, and GitHub Projects on the GitHub Free plan. These free tiers cover boards, backlogs, and basic reports, which is enough for daily work. A team can move to a subscription plan when it needs more seats or storage.

Do issue trackers work for non-software teams?

Yes, several trackers in this guide work for non-software teams. Asana and ClickUp track issues as tasks beside business work, and OpenProject covers Gantt charts and time tracking for wider projects. Pure software trackers like Linear and Shortcut still work for any team that runs sprints, since the workflow is the same.

Sources we checked

How we score

Need the method behind these picks?

We publish the criteria and the weights, so you can disagree with them.

Jira#1 PICK
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