Teamwork
Best for Agencies that bill clients for tracked time and manage retainersWebsite: https://www.teamwork.com
Best for: Agencies that bill clients for tracked time and manage retainers
Starting price: $9.99 per user/month (billed annually)
Free plan: Yes
Pros: Free plan for up to 5 users and 5 projects; client invoicing from logged time on higher tiers
Cons: Timesheets, workload planning, and retainers need the Accelerate plan at $24.99 per user per month
Teamwork is built around client work, which is why so many agencies use it. The free plan covers up to five users and five projects, and the Basics plan starts at $9.99 per user per month billed yearly. Task lists, milestones, file sharing, and time tracking cover the daily routine, and the interface is simple enough that new staff can start without long training. A 14-day free trial on the priced plans lets an agency test the fuller feature set before committing.
The features that matter for billing sit higher up. Timesheets, workload planning, smart intake forms, invoicing from logged time, and retainers need the Accelerate plan at $24.99 per user per month billed yearly, and Basics carries a three-seat minimum while Accelerate carries a five-seat minimum. An agency that bills clients for tracked hours should price Accelerate and treat Basics as a starting tier, not a long-term home, because the gap between the two tiers is more than double the headline price.