Best Free PSA Software

Odoo is a modular business suite, and One App Free lets unlimited users run a single app, such as CRM or Project, at no cost. Standard costs $24.90 per user per month billed annually for the first year, then $31.10 at renewal, and it includes every Odoo app, from sales to invoicing, timesheets and helpdesk.

The limit is that the free tier covers one app only, so a team that needs projects plus invoicing plus helpdesk must move to Standard, and setup work is needed because the PSA workflow comes from combining apps. For a team that wants to start free and grow into a full PSA on one per user price, Odoo is the most flexible option here.

Price: Free for one app; $24.90 per user/month (billed annually, first year)

Free plan: Yes (One App Free, unlimited users)

Website: odoo.com

ConnectWise PSA, formerly ConnectWise Manage, is the reference PSA for managed service providers. Essentials covers ticketing, SLA management, project delivery, time and expense tracking and reporting, while Pro adds sales workflows, quotes, procurement and finance integrations. The pricing page lists the two plans but shows no numbers, so every buyer must request a quote.

That quote only model is the main drawback for a small shop, because you cannot compare it against a published price without a sales conversation, and implementation takes time. For an MSP that needs deep service desk and billing depth, it remains the standard other PSA tools are measured against.

Price: quote only

Free plan: No

Website: connectwise.com

Autotask PSA is Datto's PSA for managed service providers, built around service desk, project management, time tracking, contracts and billing. It pairs with Datto RMM, so an MSP can run monitoring, ticketing and billing from one vendor relationship. The pricing page describes partner pricing with no published per user figure, so the cost comes from a partner conversation.

The partner model is both the strength and the limit. Datto works only through MSP partners and offers 24 hour support and sales enablement, which suits an MSP that wants a vendor relationship. For MSPs already in the Datto ecosystem, Autotask PSA is the natural fit.

Price: quote only

Free plan: No

Website: autotask.com

HaloPSA charges one price, £66 per agent per month billed annually in the UK, with every feature included and no tiers or add ons. That single price covers service desk, projects, sales, asset management, billing, timesheets, reporting and AI features, and end users who access the portal are always free. Named and concurrent licences cost the same, which suits shift based teams.

The price is published and clear, which is rare in this category, but there is no free plan and no free trial listed, so you cannot test it without talking to sales, and onboarding packages are required with purchase. For a PSA first shop that wants one predictable per agent price, HaloPSA is the most transparent of the enterprise PSA tools.

Price: £66 per agent/month (billed annually)

Free plan: No

Website: halopsa.com

SuperOps combines PSA ticketing, project templates, timesheets and billing with endpoint management, patching, remote control and network monitoring. Prime and Prime Plus are priced per endpoint per month, with a 150 endpoint minimum, and the exact price depends on plan and fleet size, so every buyer gets a quote. A free trial is available, and onboarding is free.

The 150 endpoint minimum is the real limit for a small MSP, because a shop with 80 endpoints cannot buy the entry plan at all, and per endpoint pricing means the bill grows with the fleet. For an MSP with a fleet above the minimum that wants PSA and RMM on one platform, SuperOps is a strong option, and the trial lets you check the fit first.

Price: quote only

Free plan: Free trial

Website: superops.com

Kantata is a PSA built for professional services firms that need resource planning, project financials and revenue forecasting in one place. It connects scheduling with budgets, utilisation and forecast revenue, and lists over 1,200 integrations. The pricing page asks buyers to fill out a form so a PSA advisor can build a tailored plan.

That tailored model fits mid market and enterprise firms, and it makes Kantata a poor fit for a small team that wants a free plan or a published starting price. For a services firm above 50 people that needs forecast accuracy tied to staffing, Kantata is one of the strongest options.

Price: quote only

Free plan: No

Website: kantata.com

Accelo is a PSA for small professional services firms in consulting, accounting, IT, architecture and engineering. It combines sales pipeline, project management, ticketing, retainers and expenses, so a consultancy can run quote to cash in one system. Its pricing page describes plans tailored to team size, with a custom quote and no published numbers, and a free trial is available.

The breadth is the appeal and the risk. A small firm gets a lot of modules in one subscription, but the quote only model means you cannot budget until sales responds. For a consultancy that wants one system for sales, delivery and retainers, Accelo covers more ground than most PSA tools at its size.

Price: quote only

Free plan: Free trial

Website: accelo.com

Atera is an all in one platform for MSPs and IT teams that combines RMM, PSA ticketing, billing and remote access, priced per technician with unlimited endpoints. The MSP Pro plan costs $129 per technician per month billed annually, Growth costs $159 and Power costs $209, with a 30 day free trial.

The per technician model is the main advantage over per endpoint pricing, and the built in PSA means tickets, time and billing sit next to monitoring without a second subscription. The limits are the lack of a free plan and the extra cost of add ons. For an MSP with many endpoints and few technicians, Atera is the cheapest way to get PSA plus RMM on one bill.

Price: $129 per technician/month (billed annually)

Free plan: Free trial (30 days)

Website: atera.com

Syncro is an all in one MSP platform that combines RMM, PSA ticketing, billing, remote access and payments in one subscription priced per technician. Core costs $129 per user per month billed annually, and Team costs $179, with unlimited endpoints under every plan and a 14 day free trial.

Syncro suits the solo MSP and the small team that cannot afford five subscriptions, because ticketing, invoicing and payments run on the same database as monitoring. For a small MSP that wants one platform, one bill and published pricing, Syncro is the most direct choice in this list.

Price: $129 per user/month (billed annually)

Free plan: Free trial (14 days)

Website: syncromsp.com