10 Best PSA Software for IT Consultancies

Website: https://www.productive.io

Best for: Small to mid-size IT consultancies

Starting price: $9 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Built-in budgeting and profitability tracking; clean project and time tracking views

Cons: No free plan; entry tier limits some reporting and integrations

Productive is built for agencies and consultancies. A team can plan an engagement, assign consultants, track time against tasks, and watch the budget in the same place. Hours link to cost and revenue, so a lead can see whether a fixed-fee project is still profitable.

It also covers sales, resourcing and invoicing, so a team can move a deal from proposal to project, book consultants, log time, and raise an invoice without re-entering client details. For a consultancy that runs short projects alongside retainers, that single flow keeps admin low.

Productive is a strong fit when a consultancy wants a purpose-built PSA at a modest starting price. The entry tier does not include every report or integration, so a firm with complex billing rules may need a higher tier. Check the trial carefully before committing the whole team.

Website: https://www.scoro.com

Best for: Consultancies that want CRM plus PSA

Starting price: $19.90 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Combines CRM, projects, time and billing in one system; strong financial reporting

Cons: Highest starting price in this list; setup takes time for a large team

Scoro brings sales, delivery and finance together, which suits an IT consultancy that sells projects and then delivers them. A lead can become a quote, a quote can become a project, and the project can carry its own budget, tasks and time entries. Managers can compare quoted hours with actual hours.

The financial reporting is one of the stronger parts of Scoro. It tracks billable and non-billable time, project costs, and revenue against the plan, so a consultancy can spot a project that is drifting over budget while there is still time to act.

The trade-off is price and setup. At $19.90 per user per month on annual billing, Scoro costs more than twice the cheapest entry point here, so a small consultancy should weigh that against the CRM features it may not need. The 14-day trial is short for a tool with this much depth, so test a real project end to end before deciding.

Website: https://www.kantata.com

Best for: Large IT consultancies

Starting price: quote only

Free plan: No

Pros: Deep resource planning across many teams; built for large professional services firms

Cons: Pricing is quote only, with no public starting price; no free plan or free trial

Kantata, formerly Mavenlink and Kimble, is aimed at larger professional services firms, and IT consultancies with many teams are its natural audience. It handles resource planning, project financials, and time tracking at a scale that smaller tools cannot match. A delivery director can see who is available and who is booked across dozens of projects.

It also covers the commercial side of an engagement, with project accounting, revenue recognition, and margin reporting, so finance and delivery can work from the same numbers. For a consultancy that reports on utilisation and profitability, that detail is a real advantage.

Kantata is not a good fit for a small consultancy. There is no published price and no free plan, so the buying process starts with a sales conversation and a quote. A firm should only consider it when it has the scale to use those features, and the budget for an enterprise purchase.

Website: https://www.accelo.com

Best for: Service businesses with client work

Starting price: quote only

Free plan: Free trial (14 days)

Pros: Covers sales, projects, tickets and billing in one flow; good client portal

Cons: Pricing is quote only, with no public starting price; interface can feel busy

Accelo is designed for service businesses, and it covers the full client journey from sale to support. An IT consultancy can track a lead, turn it into a project, assign work, log time, and bill the client without leaving the system. The ticketing side also helps after delivery, since support requests can sit alongside project work.

The client portal is a useful part of Accelo. Clients can see progress, raise requests, and review invoices, which cuts down on status emails and phone calls. The reporting covers utilisation, project health and revenue.

The main drawback is the lack of a published price. Accelo is quote only, so a consultancy cannot compare its cost against the published prices in this list without a sales call. Use the 14-day trial to test a complete cycle, from a client request to an invoice, before asking for a quote.

Website: https://www.autotask.com

Best for: Managed service providers

Starting price: quote only

Free plan: No

Pros: Purpose-built for MSPs, with tickets, contracts and billing; strong service desk

Cons: Pricing is quote only, with no public starting price; no free plan or free trial

Autotask PSA is a long-standing tool for managed service providers, built around the way an MSP works. Tickets sit at the centre, linked to contracts, service level agreements, devices and clients. An IT consultancy that runs a service desk can route a ticket, track the time spent on it, and bill it against the right contract without manual work.

The billing side is a strong reason to choose Autotask PSA. It supports recurring contracts, time and materials billing, and project billing, and it can feed invoices to an accounting system. The reporting covers ticket volumes and contract profitability.

Autotask PSA is quote only, with no published starting price and no free plan, so the cost is unclear until a sales conversation. It is also a deep tool with a learning curve. A firm should choose it when the service desk and contract work is the core of the business, not a side activity.

Website: https://superops.com

Best for: MSPs and IT service teams

Starting price: quote only

Free plan: Free trial

Pros: Modern interface for MSP work; combines RMM, PSA and IT documentation

Cons: Pricing is quote only, with no public starting price; newer platform with a smaller track record

SuperOps is a newer option for managed service providers and IT service teams. It combines remote monitoring and management with PSA features, so a team can watch client systems, handle tickets, and track projects in one place. That suits a consultancy that delivers monitoring and project work.

The interface is cleaner than many older PSA tools, which helps a team adopt it quickly. Technicians can work a ticket, log time, and update a client asset without switching systems. The tool also includes IT documentation, so a team can store procedures and network details alongside the ticket history.

SuperOps is quote only, so the price is not visible on the pricing page and a consultancy must ask for a quote. As a newer platform, it has a shorter track record than Autotask PSA, so check that it covers the contract types and billing rules the firm uses. Use the free trial to test ticket handling, billing and reporting.

Website: https://monday.com

Best for: Teams that want flexible boards

Starting price: $9 per seat/month (billed annually)

Free plan: Yes

Pros: Highly flexible boards and views; free plan for trying the basics

Cons: True PSA features need higher tiers or add-ons; per-seat cost rises as the team grows

monday.com is a flexible work management platform that many IT consultancies adapt into a PSA. A team can build boards for projects, clients, tickets and retainers, and use views such as timelines, calendars and dashboards to follow the work. Automations can move a task when its status changes and remind an owner when a deadline nears.

The platform also works well for collaboration across a consultancy. Consultants, account managers and finance staff can see the same board and share files, which keeps everyone aligned on a client engagement.

The limit is that monday.com is not a purpose-built PSA. Ticketing, contract billing and utilisation reporting need higher subscription tiers, add-ons, or integrations, so the total cost can climb above the starting price. Compare the full cost of the required tier against a dedicated PSA before choosing it.

Website: https://asana.com

Best for: Teams that want clear task tracking

Starting price: $10.99 per user/month (billed annually)

Free plan: Yes

Pros: Clear task and project views; free plan for small teams

Cons: No native PSA billing or invoicing; reporting depth is limited on lower tiers

Asana is a clear and widely used task and project tool, and IT consultancies often use it to run client engagements. A project can hold tasks, subtasks, deadlines and owners, while timelines and boards show the work at a glance. Consultants can log progress in the task, so the history of an engagement stays in one place.

The tool also supports portfolios and goals, which help a consultancy manage many client projects at once. A manager can group projects by client, watch the status of each one, and see where the team is overloaded. Integrations with time tracking and accounting tools extend what Asana can do.

Asana is not a PSA in the strict sense. It has no native invoicing, contract billing, or service desk, so a consultancy must add integrations or a separate billing tool. Choose Asana when task clarity matters most and billing lives elsewhere, rather than when it needs a single system for delivery and finance.

Website: https://www.notion.com

Best for: Small teams that want docs plus tasks

Starting price: $10 per user/month (billed annually)

Free plan: Yes

Pros: Flexible docs, wikis and databases in one place; free plan for individuals and small teams

Cons: Not a true PSA, with no native billing or ticketing; needs heavy setup to act like a PSA

Notion is a flexible workspace for docs, wikis and databases, and small IT consultancies use it to organise client work. A team can build a client wiki, a project database, a meeting notes library, and a task board in the same place. That shared workspace helps a small consultancy keep its knowledge together.

The database features let a consultancy link clients to projects, tasks and notes, and use views to filter the work by owner, status or client. A team can track a project pipeline, a list of open tasks, and a simple time log without buying a separate tool.

Notion is not a PSA. It has no native time billing, invoicing, ticketing, or utilisation reporting, so a consultancy must build those workflows by hand. Choose Notion when docs and shared knowledge are the priority, and accept that billing and ticket handling will live in another system.

Website: https://www.getharvest.com

Best for: Simple time tracking and invoicing

Starting price: $9 per seat/month (billed annually)

Free plan: Yes

Pros: Simple time tracking with clear invoicing; free plan for one seat and two projects

Cons: No ticketing or project management depth; limited reporting on lower tiers

Harvest is a simple time tracking and invoicing tool, and it suits IT consultancies that want the basics done well. A consultant can start a timer, log time against a client and project, and see the hours add up against the budget. Managers can check whether a project is on track.

The invoicing side is the other half of Harvest. Time entries can turn into an invoice, and the invoice can show the hours, the rate, and the project it belongs to. The free plan covers one seat and two projects.

Harvest does not try to be a full PSA. It has no ticketing, no contract management, and no deep project planning, so a consultancy that needs those features must pair it with another tool. Choose Harvest when time tracking and invoicing are the main need, and the rest of the delivery work already has a home.