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Resource Planning and PSA · Researched comparison

HaloPSA Alternatives for MSPs and IT Teams

By the TaskReports Editorial Team
Published 14 Nov 2026 · Updated 14 Nov 2026Last verified 14 Nov 2026How we score

TaskReports may earn a fee from some links on this page, and some placements are paid and labelled. Neither one decides the order. See our disclosure.

The short answer

Syncro is the best HaloPSA alternative for most small and mid-size MSPs. Core costs $129 per user per month billed annually and bundles RMM, PSA and billing in one login with unlimited endpoints. Atera matches the price for MSPs that want stronger remote monitoring, while ConnectWise PSA suits larger firms that need deep customization.

Best overall ConnectWise PSA quote only Also great Autotask PSA quote only Also great SuperOps quote only
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Key takeaways

  • Syncro Core at $129 per user per month billed annually is the cheapest published PSA plus RMM bundle in this list, with unlimited endpoints per technician.
  • Atera MSP Pro matches Syncro at $129 per technician per month billed annually and adds unlimited endpoints, with a 30-day trial.
  • ConnectWise PSA, Autotask PSA, Kaseya BMS and Datto RMM publish no price, so budget them only from a written quote.
  • NinjaOne is the only per-device option with a published range, from $3.75 per device per month at 50 or fewer endpoints down to $1.50 at 10,000.

Comparison

How these compare
ToolBest forPrice rangeFree plan
ConnectWise PSALarge MSPs that need deep customizationquote onlyNo
Autotask PSAMSPs inside the Datto and Kaseya stackquote onlyNo
SuperOpsMSPs that want AI help in one platformquote onlyFree trial (14 days)
AteraMSPs that want per-technician pricing$129 per technician/month (billed annually)Free trial (30 days)
SyncroSmall and mid-size MSPs that want one login$129 per user/month (billed annually)Free trial (14 days)
NinjaOneTeams billed per device, not per technician$3.75 per device/month (50 or fewer endpoints)Free trial
Kaseya BMSKaseya shops that want one PSA consolequote onlyNo
Datto RMMMSPs aligned with Datto backup productsquote onlyNo

How we choose

The TaskReports Editorial Team compared vendor pricing pages, plan documents and feature lists for each tool in this guide, and checked the figures again on the day of writing. We compared starting price, billing model, free plan or trial terms, ticketing and contract depth, billing and invoicing, and integration lists. We did not claim hands-on testing, and we treated any price we could not verify on a vendor page as quote only.

Our full method

The shortlist

★ Best overall

ConnectWise PSA

Best for Large MSPs that need deep customization

  • Deep PSA feature set with contracts and procurement
  • large integration catalog
Pricequote only
See ConnectWise PSA pricing

ConnectWise PSA, also known as ConnectWise Manage, is the long-standing PSA for MSPs that run complex service operations. It covers ticketing, service boards, contracts, procurement, project work and billing in one system, and it connects with ConnectWise Automate, Sell and the wider ConnectWise platform. Firms that already use ConnectWise tools get the most from it, since data moves between the products without extra sync work.

The strength of ConnectWise PSA is depth. Contract management ties agreements to tickets and invoices, procurement tracks purchasing against client budgets, and the reporting suite covers utilization, agreement profitability and technician performance. Larger MSPs use these controls to run multi-team operations with defined service levels and approval chains.

The trade-off is cost and complexity. ConnectWise publishes no price for PSA, so every deal starts with a sales conversation and a written quote. Implementation takes weeks, not days, and smaller teams often need a dedicated administrator.

Price: quote only

Free plan: No

Website: connectwise.com

Watch out for

  • Quote-only pricing with no public rate
  • setup and admin work take real time
2

Autotask PSA

Best for MSPs inside the Datto and Kaseya stack
quote only

Autotask PSA is the PSA that Datto built for MSPs, and it is now part of Kaseya. It covers service desk tickets, contracts, projects, time tracking, quoting and invoicing, and it pairs closely with Datto RMM for endpoint work. MSPs that already run Datto backup or Datto RMM will find the shared client records and ticket flows familiar.

The product suits firms that sell managed services on fixed contracts. Contract billing, recurring service tickets and SLA tracking sit at the center, and the reporting covers technician utilization, contract margin and ticket aging. The integration list includes QuickBooks, Xero and the Datto product line, which covers the accounting and backup needs of most small MSPs.

The main limit is pricing transparency. Autotask publishes no price, and since December 2025 invoices it bills on a committed minimum quantity, which means you pay your contracted minimum even when usage drops below it. Ask for the minimum, the term and the renewal terms in writing before you sign, and compare the total against a published-price alternative like Syncro.

Price: quote only

Free plan: No

Website: datto.com

What we like

  • Mature ticketing, contracts and billing in one PSA
  • tight link with Datto RMM

Watch out for

  • Quote-only pricing with no public rate
  • billing now uses committed minimums
See Autotask PSA pricing
3

SuperOps

Best for MSPs that want AI help in one platform
quote only

SuperOps is a unified platform that combines PSA, RMM, mobile device management, patching, documentation and ticketing in one product. It is built for MSPs that want to replace a stack of four or five tools with a single login, and it includes Monica AI, an assistant that drafts ticket replies and summarizes client work. The interface is modern and quick to learn, which helps small teams adopt it without long training.

The platform covers the full service workflow, from monitoring alerts to ticket resolution, contracts and invoicing. Policy management and automation rules let technicians handle routine patching and remediation without manual work, and the documentation module keeps client runbooks next to the tickets they support. For MSPs that want AI features without buying a separate add-on, SuperOps is one of the few options that includes them in every plan.

The change to note is pricing. SuperOps moved to per-endpoint pricing in 2026, with unlimited technicians, a 150-endpoint minimum per plan and quote-only rates. That model suits teams with many technicians and a modest fleet, but it ties your bill to device counts. Get a written per-endpoint rate for your actual fleet size before you compare it with per-technician tools.

Price: quote only

Free plan: Free trial (14 days)

Website: superops.com

What we like

  • PSA, RMM, MDM and documentation in one platform
  • AI assistant included

Watch out for

  • Quote-only per-endpoint pricing since the 2026 switch
  • 150-endpoint minimum per plan
See SuperOps pricing
4

Atera

Best for MSPs that want per-technician pricing
$129 per technician/month (billed annually)

Atera is an all-in-one RMM and PSA platform that charges per technician, not per device. The MSP Pro plan costs $129 per technician per month billed annually and covers remote monitoring, helpdesk, ticketing, patch management and billing, with unlimited endpoints included. That model keeps the bill tied to headcount, so adding client devices does not raise the monthly cost.

The product is known for fast setup and a clean interface. Remote access, scripting, patching and ticket automation are built in, and the platform includes integrations with tools like Splashtop at no extra charge. Small MSPs can start on Pro and move to Growth at $159 per technician per month billed annually when they need more automation and dual remote monitoring.

The limit is PSA depth. Atera covers ticketing, contracts and billing, but it does not match the procurement, project accounting and agreement controls of ConnectWise PSA or Autotask PSA. MSPs that bill mostly on simple monthly agreements will not feel the gap, while firms with complex contracts and project work should check the feature list against their own workflow before they commit.

Price: $129 per technician/month (billed annually)

Free plan: Free trial (30 days)

Website: atera.com

What we like

  • Published per-technician price with unlimited endpoints
  • 30-day trial

Watch out for

  • PSA depth is lighter than ConnectWise or Autotask
  • AI features cost extra on some plans
See Atera pricing
5

Syncro

Best for Small and mid-size MSPs that want one login
$129 per user/month (billed annually)

Syncro combines remote monitoring, PSA ticketing, billing and invoicing in one subscription, which is why it is our top pick for smaller MSPs. Core costs $129 per user per month billed annually, with Team at $179, and every plan includes unlimited endpoints. Technicians get patch management, scripting, remote access and ticket automation without buying separate modules.

The value is in the bundle. Invoicing and billing automation sit next to the ticket queue, so a technician can close a ticket, log time and raise an invoice without leaving the platform. Syncro Payments collects client card payments, and the integration list covers QuickBooks Online, Xero and Microsoft 365. For a team of five to twenty technicians, that single-login flow saves hours each week.

Price: $129 per user/month (billed annually)

Free plan: Free trial (14 days)

Website: syncrosecure.com

What we like

  • RMM, PSA and billing in one subscription
  • published price with unlimited endpoints

Watch out for

  • Reporting is thinner than enterprise PSA tools
  • AI features move to usage pricing in 2027
See Syncro pricing
6

NinjaOne

Best for Teams billed per device, not per technician
$3.75 per device/month (50 or fewer endpoints)

NinjaOne is an endpoint management platform that prices per device, with a published range from $3.75 per device per month at 50 or fewer endpoints down to $1.50 at 10,000 endpoints. The platform covers monitoring, patching, scripting, remote access and software deployment, and it added a native PSA in 2026 with ticketing, contracts, time tracking and invoicing. Backup and mobile device management are sold as separate per-device lines.

The strength is endpoint depth. Patching covers operating systems and third-party apps, automation policies handle routine remediation, and the console scales from dozens to tens of thousands of devices. IT teams that manage large fleets often find the per-device model cheaper than per-technician pricing once the fleet passes a few hundred endpoints, because the rate falls as volume rises.

The weakness is price certainty. NinjaOne publishes the range but not the full tier table, so the rate between 50 and 10,000 endpoints comes from a quote. The PSA is also new, so firms that need mature contract billing should test it against Autotask or ConnectWise before they rely on it. Ask for the exact per-device rate at your fleet size, including backup and MDM, before you sign.

Price: $3.75 per device/month (50 or fewer endpoints)

Free plan: Free trial

Website: ninjaone.com

What we like

  • Published per-device range with volume discounts
  • strong patching and automation

Watch out for

  • Exact rate comes from a quote
  • PSA is new and less proven than rivals
See NinjaOne pricing
7

Kaseya BMS

Best for Kaseya shops that want one PSA console
quote only

Kaseya BMS is the PSA inside the Kaseya ecosystem, built for MSPs and IT service firms that already use Kaseya VSA, Datto RMM or other Kaseya products. It brings ticketing, project and task management, time tracking, quoting, billing and CRM into one console, with AI-assisted ticket handling and integrated documentation. Firms that run the full Kaseya stack get shared client data across PSA, RMM and backup.

The product suits larger service firms that need one system for the back office. Contract and billing workflows connect to ticket work, project templates standardize delivery, and the reporting suite covers utilization and financial performance. The integration list is wide, and the Kaseya 365 bundles package BMS with endpoint and security products for firms that want a single vendor.

The main drawback is transparency. Kaseya publishes no price for BMS, and its pricing page returns an error, so every deal needs a sales quote. Third-party listings disagree widely on the figure, which makes budgeting hard without a written offer. Small MSPs should weigh that against Syncro or Atera, where the rate is on the website and the bill is easy to model.

Price: quote only

Free plan: No

Website: kaseya.com

What we like

  • Ticketing, projects, billing and CRM in one PSA
  • deep Kaseya integration

Watch out for

  • Quote-only pricing with no public rate
  • setup is heavy for small teams
See Kaseya BMS pricing
8

Datto RMM

Best for MSPs aligned with Datto backup products
quote only

Datto RMM is the remote monitoring platform that Kaseya acquired with Datto in 2022, and it remains the primary migration target for Kaseya VSA 9 customers. It covers monitoring, alerting, patching, scripting and remote tools across Windows, macOS and Linux endpoints, and it connects with Datto SIRIS and ALTO backup products. MSPs that sell Datto backup will find the shared client and device records convenient.

The platform is a solid per-endpoint RMM with a component store for common tasks and ransomware detection on supported plans. The agent is current, with support for recent Windows Server and macOS releases, and the policy engine handles patching and remediation across many clients from one console. For backup-led MSPs, the Datto alignment is the main reason to choose it over a standalone RMM.

The cost side needs care. Datto RMM publishes no price, and since December 2025 invoices it bills on a committed minimum quantity, so you pay the greater of your contracted minimum or that month's usage. Get a written quote for your endpoint count, and note that PSA work needs Autotask or another tool alongside it.

Price: quote only

Free plan: No

Website: datto.com

What we like

  • Mature per-endpoint RMM with strong patching
  • tight link with Datto backup

Watch out for

  • Quote-only pricing with committed minimum billing
  • no PSA of its own
See Datto RMM pricing

What to check before you buy

Start with your technician count and your endpoint count, because the billing model decides the winner. Per-technician tools like Atera and Syncro cost the same whether you manage 500 or 5,000 devices, while per-device tools like NinjaOne and Datto RMM grow with every client machine you add. Ask each vendor for a written quote at your real numbers, including the minimum seat or endpoint count, the contract term, and any onboarding fee.

Team sizeBest fitWhy
1 to 5 techniciansSyncro Core or Atera ProPublished $129 rate, one login, fast setup
5 to 20 techniciansSyncro Team or Atera GrowthBilling and automation scale with the team
20 to 50 techniciansConnectWise PSA or Autotask PSAContract and procurement depth matter
50 or more techniciansConnectWise PSA or Kaseya BMSMulti-team controls and reporting depth
Large device fleetsNinjaOnePer-device rate falls with volume

Check the trial terms, the contract length and the exit clause before you sign. Confirm whether the price includes remote access, patching and billing, or whether those are add-ons. Confirm how the vendor bills when your endpoint count drops, and whether the PSA covers the contract types you actually sell. A two-week trial with real tickets and real invoices will show more than any demo.

FAQ

Is Syncro cheaper than HaloPSA?

Syncro Core costs $129 per user per month billed annually, while HaloPSA lists £66 per agent per month billed annually on its UK pricing page. The comparison depends on currency and what is included, since Syncro bundles RMM and billing while HaloPSA is a PSA first. For a small MSP that needs both functions, Syncro usually costs less in total than HaloPSA plus a separate RMM tool.

Does Atera include a PSA?

Yes, Atera includes PSA features such as ticketing, contracts and billing alongside its RMM tools. The PSA covers the needs of most small MSPs, including ticket management, client billing and basic contract tracking. Larger firms with complex procurement and project accounting may find it lighter than ConnectWise PSA or Autotask PSA, so check your contract workflow against the feature list first.

Why do so many PSA tools hide their prices?

PSA vendors sell to firms of very different sizes, and they price by technician count, feature tier and contract length. A published rate would not fit every deal, so vendors like ConnectWise, Autotask, Kaseya and Datto route buyers to sales for a quote. That makes comparison harder, which is why this guide marks them quote only and favors tools with published rates when the feature fit is close.

What is the cheapest HaloPSA alternative with a published price?

Syncro Core and Atera MSP Pro both start at $129 per technician or user per month billed annually, and both include unlimited endpoints. NinjaOne can cost less per month for very small fleets, since 50 endpoints at $3.75 each is $187.50 a month, but the bill rises with every device you add. For most small MSPs, Syncro or Atera is the cheapest published-price option.

Should I pick per-technician or per-device pricing?

Pick per-technician pricing when your device count is high relative to your team, since the bill stays flat as clients add machines. Pick per-device pricing when your fleet is small and your team is large, since you pay only for the endpoints you manage. Model both at your real numbers for 12 months, including any minimums, before you choose a model.

Sources we checked

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How we score

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