10 Best Time Tracking Tools for IT Service Providers

Website: https://clockify.me/

Best for: Lowest cost entry for small teams

Starting price: $3.99 per user/month (billed annually)

Free plan: Yes

Pros: Free plan for up to 5 users; low Basic price with billable rates

Cons: Activity monitoring starts on Pro at $7.99; free plan limited to 5 users

Clockify gives an IT service provider a full time tracker for less than any other tool in this list. The free plan covers up to 5 users with unlimited tracking, timers, timesheets, and a calendar view. The Basic plan at $3.99 adds time estimates, project templates, required fields, bulk editing, and the ability to add time for other people, plus invoicing on the Standard plan at $5.49.

Higher tiers add the pieces a growing provider needs. Standard brings timesheet approval, time off management, and recurring invoices, while Pro at $7.99 adds activity monitoring, scheduling, forecasting, expenses, labor costs, and profitability reports. Monitoring and forecasting sit behind the higher tiers, so price Pro, not Basic, for proof of work, and note that a team above 5 users cannot stay on the free plan.

Website: https://hubstaff.com/

Best for: Monitoring and payroll for remote staff

Starting price: $4.99 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Screenshots and activity levels from the entry plan; built-in payroll

Cons: Two seat minimum on every plan; only one integration on Starter

Hubstaff is built for providers whose staff work remotely and bill clients by the hour. The Starter plan at $4.99 per seat per month on annual billing includes timers, timesheets, activity levels, app and URL tracking, and a capped set of screenshots, with payroll and client invoicing in the same product. That suits a managed service provider that must show a client what happened during a support shift and then bill those hours.

The limits matter for budgeting. Every plan carries a two seat minimum, so the lowest annual Starter subscription costs $9.98 per month for both seats combined, not $4.99 in total. Starter also allows only one integration, and add-ons such as Tasks and Insights cost more per seat. Grow at $7.50 and Team at $10 add more integrations and reporting, while Enterprise at $25 adds the longest screenshot storage.

Website: https://www.timedoctor.com/

Best for: Proof of work with screenshots

Starting price: $6.67 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Screenshots and offline tracking on Basic; 14-day trial with no card

Cons: Web and app usage reporting starts on Standard; single sign-on is an add-on

Time Doctor takes the most thorough approach to productivity records in this list. Basic at $6.67 per user per month on annual billing, or $8 month to month, covers automatic tracking, projects and tasks, timeline reports, screenshots, and online and offline tracking. That fits providers that must prove hours to a client or defend a disputed invoice.

The tiers climb in clear steps. Standard at $11.67 adds schedules, attendance, time approvals, payroll, web and app usage reporting, productivity ratings, and more than 60 integrations. Premium at $16.70 adds video screen recording, AI benchmarks, mouse jiggler detection, and single sign-on, while Enterprise is custom priced with private cloud deployment. There is no permanent free plan, only a 14-day trial, and the monitoring-first design needs an honest team conversation before rollout.

Website: https://everhour.com/

Best for: Teams inside Asana, Jira, or ClickUp

Starting price: $8.50 per user/month (billed annually)

Free plan: Yes

Pros: Native integrations with Asana, Jira, and ClickUp; single price with all features

Cons: Team plan has a 5 seat minimum; free plan has no integrations

Everhour is the natural pick for an IT service provider that already runs delivery inside Asana, Jira, ClickUp, Monday, or Linear. The timer lives inside those tools, so technicians track time without switching apps, and budgets, billing, and invoicing sit beside the work itself. The Team plan costs $8.50 per seat per month billed yearly and includes every feature with no higher tier to climb.

The free plan covers up to 5 seats with time tracking, projects, tasks, and reports, but it has no integrations, which removes the main reason to choose Everhour. The Team plan also carries a minimum of 5 seats, so a team of 2 or 3 people pays for 5 seats even when fewer people use the tool.

Website: https://toggl.com/track/

Best for: Simple timers and team reports

Starting price: $9 per user/month (billed annually)

Free plan: Yes

Pros: Free plan with unlimited projects; 30-day trial on the entry plan

Cons: Timesheet approvals and single sign-on only on Premium; capacity tools are add-ons

Toggl Track keeps time tracking close to the work itself, with one-click timers on web, desktop, mobile, and a browser extension. The free plan covers a limited number of users with manual and real-time timers, tasks, boards, and personal reports. Starter at $9 per user per month on annual billing, or $12 monthly, adds billable rates, team reports, project estimates, tags, milestones, and timeline views.

Premium at $16 adds labor costs, profitability reports, fixed fee projects, timesheet approvals, project dashboards, and single sign-on, while Enterprise is custom priced with onboarding and custom access levels. Capacity management and time off management are add-ons at $5 and $2 per user per month. Toggl Track has no screenshot monitoring, which suits trust-based teams and not teams that need visual proof of work.

Website: https://www.getharvest.com/

Best for: Time tracking tied to invoicing

Starting price: $9 per user/month (billed annually)

Free plan: Yes

Pros: Invoicing built into the same product; free plan for 1 seat

Cons: Flex usage fees can raise the bill above the seat price; profitability reports need Enterprise

Harvest connects time entries to invoices without extra steps, which is why many IT service providers pick it for client work. A technician starts a timer against a project and task, logs expenses beside the hours, and the same record feeds an invoice through QuickBooks, Xero, or Stripe. Enterprise adds profitability reporting, timesheet approval, an activity log, and SAML single sign-on. The free plan covers one seat and two projects.

The 2026 pricing model needs a close read. The $9 Teams rate is a base rate, and Harvest adds Flex usage fees for active projects, clients, tasks, and invoicing once an account passes its included allowances. That means a busy month with many small client projects can cost more than the seat price suggests. Check the usage allowances in the billing area before you commit. Enterprise at $14 per seat per month on annual billing is the tier for firms that need margin reporting and approvals.

Website: https://timelyapp.com/

Best for: Automatic tracking with little manual entry

Starting price: $9 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Automatic capture of apps and websites; AI drafts timesheets

Cons: Starter caps at 5 users and 20 projects; capacity tools need Unlimited

Timely records what a technician actually does and then drafts the timesheet, which cuts the end of week admin that eats into billable time at many IT service providers. The Starter plan at $9 per user per month billed yearly, or $11 monthly, covers automatic time tracking, AI categorization, project health monitoring, and billable hour reports across thousands of apps and websites.

The caps are strict, so read them before you buy. Starter allows a maximum of 5 users and 20 projects, which fits a small team but not a growing one. Premium at $16 adds unlimited projects, up to 50 users, integrations with accounting and project tools, team management, and budget controls. Unlimited at $22 adds capacity management, overtime tracking, and premium support. There is no permanent free plan, only a free trial.

Website: https://www.avaza.com/

Best for: Small teams wanting one flat monthly price

Starting price: $9.96 per month (billed annually)

Free plan: Yes

Pros: Flat monthly price, not per user; free plan with 5 projects

Cons: Extra timesheet users cost $7 each per month; only 1 scheduling user on Startup

Avaza prices by the account, not by the seat, which makes the monthly cost easy to predict for a small IT service provider. The Startup plan costs $9.96 per month billed yearly and includes 2 timesheet and expense users, 1 admin and finance user, 1 resource scheduling user, 5 chat users, 20 active projects, and 50 invoices and bills per month. Basic at $19.96 raises that to 5 timesheet users and 50 projects, while Business at $39.96 covers 10 timesheet users and unlimited projects.

The flat price hides a per-user cost that grows with the team. Extra timesheet, admin, and scheduling users cost $7 per user per month, and chat users cost $2 each, so a team of 10 timesheet users on Startup would pay $9.96 plus 8 extra users at $7, or $65.96 per month. The free plan covers 1 timesheet user and 5 projects.

Website: https://www.paymoapp.com/

Best for: Project work with estimates and invoices

Starting price: $10.90 per user/month (billed annually)

Free plan: Yes

Pros: Free plan with unlimited time tracking; project profitability reports on Plus

Cons: Plus price rises after 3 months; Solo plan limited to 1 user

Paymo combines time tracking with task management, estimates, expenses, and invoicing. The free plan covers 1 user with unlimited time tracking and invoices, 1 client, and 2 projects. The Plus plan at $10.90 per user per month on annual billing adds task spreadsheet views, recurring tasks, bulk time entries, active timers, timesheet reports, project templates, profitability reports, and API access.

Watch the price change in the fine print. The Solo plan starts at $5.90 per month for 1 user and rises to $9.90 after 3 months, while Plus rises from $10.90 to $15.90 per user per month after 3 months, and Pro rises from $16.90 to $23.90. Pro adds proposals and contracts, Gantt charts, dependencies, scheduling, workload views, timesheet approvals, and leave management. A provider should budget on the post-intro price, not the first 3 months.

Website: https://www.bigtime.net/

Best for: Larger firms needing project accounting

Starting price: $20 per user/month (billed annually)

Free plan: No

Pros: Project accounting with invoicing and payments; QuickBooks integration

Cons: Highest starting price in this list; no free plan

BigTime is a professional services platform, not just a timer, and that shows in both the feature set and the price. Essentials starts at $20 per user per month and covers time and expense management, project portfolio management, billing and invoicing, automatic reconciliation, and a QuickBooks integration. Advanced adds multi-currency expenses, custom reports, project templates, and Salesforce and Jira integrations, while Premier adds multi-currency invoicing, custom cost and rate management, and project budgeting.

That depth fits IT service firms with 20 or more staff, multiple currencies, and formal approval chains, but it is more than a small team needs. There is no free plan, and the higher tiers are where features such as custom reporting and multi-level approvals live. BigTime also sells add-on modules for quoting, resource management, and data analytics, so the total cost can grow well past the Essentials rate.