10 Best Time Tracking Software Tools for MSPs

Website: https://www.getharvest.com/

Best for: MSPs that bill clients from tracked time

Starting price: $9 per user/month (billed annually)

Free plan: Yes

Pros: Clean invoicing from tracked time; QuickBooks, Xero and Stripe integrations

Cons: Timesheet approvals need Enterprise at $14; Usage fees can apply above plan allowances

Harvest turns tracked time into client invoices inside one product, which fits MSPs billing by the hour. Each client gets projects and tasks, rates sit at the person or project level, and invoices pull from logged hours. Teams at $9 per seat per month on annual billing adds team reporting and accounting integrations, while Enterprise at $14 adds profitability reports, approvals and single sign-on. The free plan covers one seat and two projects, so a solo operator can start without cost, but an MSP team needs Teams.

The limit to watch is the 2026 pricing change. Harvest now charges usage fees once an account passes the invoices, projects, clients and tasks included in its plan, and it does not publish the per-unit amounts, so the seat price is a floor rather than a total. Approvals also wait for Enterprise. For MSPs that want a time-to-invoice flow and already run QuickBooks or Xero, Harvest is a strong fit if you model your invoice volume first.

Website: https://toggl.com/

Best for: MSPs that want a fast, simple timer

Starting price: $9 per user/month (billed annually)

Free plan: Yes

Pros: One-click timer with 100 plus integrations; No surveillance features, which staff accept more easily

Cons: Timesheet approvals and profitability need Premium at $16; No invoicing or PSA features

Toggl Track is the simplest timer in this list, and that simplicity is why technicians actually use it. One click starts a timer, projects map to clients, and billable rates sit at the workspace, project and member level. Starter at $9 per user per month on annual billing adds billable rates, team reports and estimates. The free plan covers a limited number of users, so a small MSP can trial it first.

The trade-off is depth. Timesheet approvals, labor costs and profitability reports wait for Premium at $16, and there is no invoicing, ticketing or PSA module, so Toggl works best paired with a PSA such as ConnectWise or HaloPSA. If your MSP already runs a PSA and only needs clean time capture with billable rates, Toggl is a low-friction pick.

Website: https://clockify.me/

Best for: Budget-conscious MSPs with many technicians

Starting price: $3.99 per user/month (billed annually)

Free plan: Yes

Pros: Lowest starting price in this list; Invoicing and approvals on Standard at $5.49

Cons: Free plan now caps at 5 users; Screenshots and GPS wait for Pro at $7.99

Clockify gives MSPs the lowest entry price here, with Basic at $3.99 per seat per month on annual billing. Standard at $5.49 adds invoicing, timesheet approvals and time off, which covers the billing loop for most small MSPs. The free plan covers up to 5 users with unlimited projects, clients and tracking, so a five-technician shop can run it without cost. Client rates, task rates and rounding turn raw hours into clean client bills.

The 2026 free-plan cut matters: the free tier used to cover unlimited users and now stops at 5, so a growing MSP hits the paywall sooner. Activity monitoring, screenshots and GPS wait for Pro at $7.99, and there is no built-in ticketing, so Clockify pairs best with a separate PSA or help desk.

Website: https://hubstaff.com/

Best for: MSPs that need proof of work for clients

Starting price: $4.99 per user/month (billed annually)

Free plan: Yes

Pros: Screenshots and activity levels back up client bills; Payroll and scheduling on Team at $10

Cons: Two-seat minimum on Starter, Grow and Team; Screenshot and app caps on lower plans

Hubstaff suits MSPs whose clients ask what the hours bought. Starter at $4.99 per seat per month on annual billing includes a timer, timesheets, activity levels and 500 screenshots per seat per month, plus invoicing for up to 5 clients. Grow at $7.50 raises the caps and adds project budgets and expenses, while Team at $10 adds unlimited screenshots, approvals, scheduling, payroll and unlimited integrations.

The limits are the seat minimum and the caps. Starter, Grow and Team each need at least two seats, and the lower plans cap screenshots and app tracking, so a busy technician can hit the limit mid-month. Add-ons for Insights and Locations cost extra per seat. Hubstaff fits MSPs that manage remote technicians and want activity evidence attached to every billed hour.

Website: https://www.timedoctor.com/

Best for: MSPs that need deep productivity detail

Starting price: $6.67 per user/month (billed annually)

Free plan: Free trial (14 days)

Pros: Automatic tracking with screenshots and timelines; Payroll and 60 plus integrations on Standard

Cons: No free plan, only a 14-day trial; Most teams need Standard at $11.67 for integrations

Time Doctor records work automatically and builds a timeline of apps, sites and screenshots, which shows managers where technician hours go. Basic at $6.67 per user per month on annual billing covers automatic tracking, projects, tasks and screenshots. Standard at $11.67 adds schedules, attendance, approvals, payroll and more than 60 integrations, while Premium at $16.70 adds video screen recording and AI benchmarks.

There is no free plan, only a 14-day trial with full Premium access, so budget from day one. Basic strips out integrations and payroll, so most MSPs land on Standard, a 75 percent jump from Basic. Time Doctor fits MSPs that want detailed productivity evidence, but it is heavier than a plain timer and needs a clear internal policy before rollout.

Website: https://everhour.com/

Best for: MSPs that track time inside Asana, Jira or ClickUp

Starting price: $8.50 per user/month (billed annually)

Free plan: Yes

Pros: One price with every feature included; Native integrations with Asana, Jira, ClickUp and Monday

Cons: Five-seat minimum on the Team plan; No ticketing or PSA module

Everhour takes a different approach: one Team price of $8.50 per seat per month billed yearly, with every feature included. Time tracking lives inside Asana, Jira, ClickUp, Monday and Linear, so technicians log hours without leaving the tool where tickets live. Billing, budgeting and invoicing come with the plan, and the free plan covers up to 5 seats with basic tracking.

The catch is the five-seat minimum on the Team plan, so a two-person MSP still buys five seats. Everhour has no ticketing or PSA module of its own, so it works as a time layer on top of your project tool. For MSPs already running Asana or Jira, Everhour is fast to adopt, because the timer sits where the work already happens.

Website: https://www.paymoapp.com/

Best for: Small MSPs that want tracking plus project work

Starting price: $5.90 per user/month (Solo plan)

Free plan: Yes

Pros: Time tracking, tasks, invoicing and expenses in one place; Free plan covers 1 user with unlimited tracking

Cons: Solo plan covers only 1 user; Plus price rises after the first 3 months

Paymo combines time tracking with task management, invoicing and expenses, which suits a small MSP that wants one tool for delivery and billing. The free plan covers one user with unlimited tracking and invoices, while Solo at $5.90 per month adds flat-rate and retainer projects. Plus at $10.90 per user per month adds timesheet reports, profitability, recurring invoices and API access.

Read the price carefully: the Solo and Plus rates shown are opening rates that rise after three months, to $9.90 and $15.90, so budget on the later figure. Solo also covers only one user, so any team needs Plus. Paymo has no PSA or RMM module, so ticket-based MSPs still need a help desk beside it.

Website: https://www.bigtime.net/

Best for: Service firms that need billing depth and approvals

Starting price: $20 per user/month

Free plan: Free trial (14 days)

Pros: Time, expenses, invoicing and payments in one platform; Multi-level approvals and project budgeting on Premier

Cons: Highest starting price among pure trackers here; No free plan and higher tiers are not priced publicly

BigTime is a professional services platform rather than a simple timer, and Essentials starts at $20 per user per month. Every plan includes time tracking, invoicing, expense management and payments, plus project portfolio management and a QuickBooks link. Advanced adds custom reporting and project templates, while Premier adds multi-currency invoicing, custom cost and rate management and approvals.

The price is the highest starting figure among the pure trackers here, and the Advanced and Premier tiers carry no public price, so larger MSPs must ask sales. There is no free plan, only a trial. BigTime fits firms that bill complex engagements and need approvals, budgets and payments in one place, and it is more than a small shop needs if a simple timer plus a PSA already covers billing.

Website: https://www.connectwise.com/

Best for: Large MSPs that need ticketing, billing and PSA in one system

Starting price: quote only

Free plan: No

Pros: Full PSA with ticketing, projects, contracts and billing; Deep RMM and quoting links across the ConnectWise suite

Cons: No public pricing, so budgeting needs a sales quote; Long onboarding and contracts that auto-renew

ConnectWise PSA, formerly ConnectWise Manage, is the core business platform for many MSPs, covering ticketing, projects, contracts, procurement and billing in one system. Time entries sit on tickets and projects, so hours flow into client agreements and invoices without re-keying. The platform links to ConnectWise RMM, quoting and remote access tools, which makes it a full operating system for an MSP.

The vendor publishes no price for PSA, so every buyer goes through a sales quote, and third-party contract data puts typical MSP pricing far above the pure trackers here. Onboarding is long, and contracts can auto-renew unless notice is given, so read the terms before signing. ConnectWise PSA fits established MSPs that want one system for the whole business.

Website: https://halopsa.com/

Best for: MSPs that want one PSA price with every feature included

Starting price: £66 per agent/month (billed annually)

Free plan: No

Pros: One price with all modules and integrations included; Named and concurrent licences at the same per-agent price

Cons: £66 per agent is far above pure tracker pricing; Onboarding packages are required and cost extra

HaloPSA takes the PSA route with a single published price: £66 per agent per month billed annually in the United Kingdom, with every module and integration included. Tickets, projects, time tracking, billing, contracts, assets and reporting all sit in one platform, and end users who raise tickets through the portal pay nothing. Named and concurrent licences cost the same per agent, which helps shift-based teams that share seats across a rota.

The price is far above the pure trackers here, so HaloPSA only makes sense when the PSA replaces several tools at once. Onboarding packages are required with purchase and cost extra depending on scope, and there is no free plan. For an MSP that wants one platform and one price, HaloPSA is a clear option, but a small MSP should compare the per-agent total against a tracker plus a help desk first.